HT203527: Get help using iCloud storage

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kiwi.kev

Level 1 (0 points)

Q: I have had to delete my icloud account and open up another because it would not verify. In the meantime I have lost my storage which was attached to the previous email account. I would like to know how I can transfer it across to my existing account.

I have had to delete my icloud account and open up another because it would not verify. In the meantime I have lost my storage which was attached to the previous email account. I would like to know how I can transfer it across to my existing account?

iPad 2, iOS 6.1.3

Posted on May 12, 2013 7:47 PM

I have this question too

Q: I have had to delete my icloud account and open up another because it would not verify. In the meantime I have lost my storage whi ... more

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by randers4,

randers4 May 12, 2013 7:56 PM in response to kiwi.kev
Level 9 (62,891 points)

May 12, 2013 7:56 PM in response to kiwi.kev

Normally this wouldn't be possible, but if you're in the U.S. you might try calling 1-800-MYAPPLE and explain the situation to see if they could do something for you (either transfer the storage or give you a refund so you could repurchase it in the other account).
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by kiwi.kev,

kiwi.kev May 13, 2013 6:41 PM in response to randers4
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May 13, 2013 6:41 PM in response to randers4

Thanks randers4. Reading through other discussion points, other people have similar problems. I thought and still do, that the easiest option was to delete and open up another. That worked fine except I remembered that I had some storage attached to that icloud address. I live in New Zealand.
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by randers4,

randers4 May 13, 2013 6:46 PM in response to kiwi.kev
Level 9 (62,891 points)

May 13, 2013 6:46 PM in response to kiwi.kev

You're welcome. You might try calling 0800-MY-APPLE (which I believe is the corresponding phone number in New Zealand) to see if they can help you.
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by kiwi.kev,

kiwi.kev May 18, 2013 8:56 PM in response to randers4
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May 18, 2013 8:56 PM in response to randers4

Thanks randers4 wish I had phoned them first. Would've solved a few headaches!
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by randers4,

randers4 May 18, 2013 8:58 PM in response to kiwi.kev
Level 9 (62,891 points)

May 18, 2013 8:58 PM in response to kiwi.kev

You're welcome.
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HT203527: Get help using iCloud storage

Q: I have had to delete my icloud account and open up another because it would not verify. In the meantime I have lost my storage which was attached to the previous email account. I would like to know how I can transfer it across to my existing account.

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by randers4,

by kiwi.kev,

by randers4,

by kiwi.kev,

by randers4,

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