ITunes Problems

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ITunes Problems

My Itunes library contains approx. 3800 tunes. I recently moved some music from one folder to another in My Documents to try to ensure that all of my tunes were in the My Music folder.

I then found that when I clicked to play a tune in ITunes I had a message "The original file couldn't be found. Would you like to locate it?"

When I click "Locate" a Desktop link opens - which does not help at all.

I have uninstalled and re-downloaded Itunes several times and it now appears to select two of every tune I have in my library making 7672 in total!
Can anyone please come up with some tried and tested method to a) make my tunes playable on ITunes and b) delete the duplicates without losing the lot!
I sent this request to many friends on my email list and am astonished at how many have the same problem who have asked me to let them know if I discover any answers.

Thanks fo any advice,

John

iPod nano

Posted on May 13, 2013 1:03 AM

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Answer 1

norm123

Community Specialist

May 15, 2013 7:17 AM in response to jscpch

Hello John,

Welcome to the Apple Support Communities. It sounds like the easiest way to take care of iTunes library is to create a new library. The following article will assist with that process.

iTunes: How to open an alternate iTunes Library file or create a new one

http://support.apple.com/kb/HT1589

After you have created a new library, the next step would be to add the media to the library.

Adding music and other content to iTunes

http://support.apple.com/kb/HT1473

One last thing is to make sure that the library stays organized. This option is in the preferences in iTunes.

Open iTunes.

Choose Edit > Preferences.

Click the Advanced tab in the Preferences window.

Select the "Keep iTunes Media folder organized" checkbox.

Click OK.

Regards,

-Norm G.

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