My iPod is not being read by iTunes. What do I do to be able to sync my iPod if iTunes is not starting the setup wizard for the iPod when it is connected to a Dell PC? I am new the iTunes and iPods.

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My iPod is not being read by iTunes. What do I do to be able to sync my iPod if iTunes is not starting the setup wizard for the iPod when it is connected to a Dell PC? I am new the iTunes and iPods.

Windows 7

Posted on May 13, 2013 8:57 AM

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Answer 1

jason269

Community Specialist

May 15, 2013 8:56 AM in response to BAHannebaum

Hello, BAHannebaum.

The article below should resolve any device not being recognized in iTunes issue that you are experiencing. The most common issues are the Apple Mobile Device Support driver or iTunes is outdated. Start with the first step and test the results after each step processed.

iOS: Device not recognized in iTunes for Windows

http://support.apple.com/kb/TS1538

Cheers,

Jason H.

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