Hello my ipod 4g wont turn on and i need help!

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Level 1

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Hello my ipod 4g wont turn on and i need help!

i tried to charge it but it turns on only to see the apple logo and freezing , wasting the battery . i have tried restarting it , charging it, and turning it off and on . i dont want to take it to the genuis bar unless i have to. it wont connect to Itunes so i have no idea if it's connecting . i've had it for a bout a year so the warranty is no good.it has been doing this for about 3 months. i get it completely drained and try charging it but it does that whole process over again . i dont want ot loose the things i have on here . any advice?

iPhone 4

Posted on May 13, 2013 6:20 PM

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Answer 1

lllaass

Level 10

210,513 points

May 14, 2013 6:01 AM in response to catie629

Try the remaining items of the following. It is likely that the iPod willbe erases.:

- iOS: Not responding or does not turn on

- Also try DFU mode after try recovery mode

How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.

- Try on another computer

- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

Apple Retail Store - Genius Bar

To restore from backup see:

iOS: How to back up

If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.

You can redownload iTunes purchases by:

Downloading past purchases from the App Store, iBookstore, and iTunes Store

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