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no internet connection on iMac inspite of full wlan connection

I set up an internet connection like I did with my other three mac devices. It is an iMac (intel) - brand new. After forcing the mac to use fixed IP Adresses (otherwise it would not even connect to the router (fritz.box)) it shows me full connection to router. All WLAN circles (right upper screen) are full connection. But it still has no connection through the router to the internet. My Mac Book Air is going through the same connection and it works without any problem. What to do?

iMac, Mac OS X (10.7.5), Version is Max OSX 10.8.2.

Posted on May 14, 2013 8:53 AM

Reply
13 replies

May 14, 2013 9:19 AM in response to Florian Gottschall

Hello,


In a browser's URL bar, put this & hit enter, does that get you to Apple?


17.149.160.49


If so...


For 10.5/10.6/10.7/10.8, System Preferences>Network, unlock the lock if need be, highlight the Interface you use to connect to Internet, click on the advanced button, click on the DNS tab, click on the little plus icon, then add these numbers...


208.67.222.222

208.67.220.220


(There may be better or faster DNS numbers in your area, but these should be a good test).

Click OK.

May 14, 2013 9:29 AM in response to Florian Gottschall

Wifi problems seem to crop up a lot on here and unfortunately there doesn't seem to be a 'one fix' solution.

However, sometimes any one of the following can help although, unfortunately, not always - in no particular order:

  • Check wifi security - if it's WEP change it to WPA or WPA2 (preferably, as it's more secure)
  • Change the wifi channel on the router
  • Create a new Network Location: http://support.apple.com/kb/HT5289
  • Reboot the router


Also take a look at this link and the links within the article for other ideas. They mainly reference Lion, but still seem to be relevant to Mountain Lion:

http://osxdaily.com/2011/11/06/lion-wi-fi-problems-solution-mac/?utm_source=feed burner&utm_medium=feed&utm_campaign=Feed%3A+osxdaily+%28OS+X+Daily%29&utm_conte n t=FaceBook


...and this link:

http://osxdaily.com/2012/11/30/resolving-stubborn-wi-fi-connection-problems-in-m ac-os-x/

May 14, 2013 10:20 AM in response to BDAqua

Hi, i tried to connect to the Ip. But it did not work. (but still WIFI Connection is good depening). I used your DNS adresses - but no change at all ;-( Maybe this information helps:


When I start WIFI connection in iMac it is searching, that it shows that it is lost or not connected and 30s later it shows 100% connection. Does this help in any way?

May 14, 2013 10:31 AM in response to Florian Gottschall

On my fritz box it shows all devices as connected.


"Device1 WLAN 65 Mbit/s

Device2 WLAN 104 Mbit/s"


Only the iMac is listed without showing how much bandwith it has.


"Device3 (iMac) WLAN"


It looks like the iMac does not even ask for internet access but he is connected to WLAN. The router does not know that the iMac is waiting for internet connection?

May 15, 2013 2:07 AM in response to Florian Gottschall

I have been having this problem with just one of our iMacs in our house. I went through Apple support and navigated through all the twists and turns they suggestedto try to get the problem solved. NOTHING WORKED. THEY DON"T KNOW HOW TO FIX THIS PROBLEM. BUT I DO! Unfortunately it involves buying a $30 wireless ethernet adapter (I got an IOGEAR, and I have no connection to their company. Probably any wireless ethernet adapter will work). I turned off the internal airport wireless device and through the network settings in the system preferences connected to my CISCO LYNKSYS ROUTER (which has been bashed left and right in the forums here). THE PROBLEM IS SOLVED!!!!! NO RESTARTING!!! NO DROPPED CONNECTIONS!!!!


So the problem isn't with the router, its with the airport wireless adapter in the iMac.


A wireless usb adapter works just as well.


Don't waste any more of your time. Just get the adapter, and start enjoying the otherwise great product from Apple.

May 23, 2013 5:22 AM in response to Florian Gottschall

I finally made (due to reinstall the whole thing) that I got internet by WLAN. But I have it only for about less a minute, afterwards the bandwith (info by fritz.box) is going down to 1Mbit/s. So the mac cancels all requests. When I disable and enable again it is immediately there. But again only for about 30s. Any ideas?


(a wireless hub is already ordered)

no internet connection on iMac inspite of full wlan connection

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