Q: iPad won't download apps won't go into Internet screen says this certificate has expired grandson was playing dont know what he's ... iPad won't download apps won't go into Internet screen says this certificate has expired grandson was playing dont know what he's done more
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May 16, 2013 11:20 AM in response to ann173by sterling r,Hello ann173,
I was looking into what might be going on here, and found an article that may help this issue. It is called iOS: Troubleshooting Wi-Fi networks and connections found here http://support.apple.com/kb/ts1398.
This section in particular:
Basic troubleshooting
- Tap Settings > Wi-Fi and turn Wi-Fi off and then on again.
- Verify that you are in range of your Wi-Fi router or base station.
- Confirm that your Wi-Fi router and Cable/DSL modem are connected to power and turned on.
- Check whether other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the Internet.
- Update your Wi-Fi router to the latest firmware.
- For AirPort Base Stations, refer to this article for information about firmware updates. For third-party Wi-Fi routers, check the manufacturer's website for details on updating your firmware.
- Restart your iOS device
- Hold the On/Off button until "slide to power off" appears. Slide to power off your device. When it is off, press the On/Off button to turn it back on.
If that does not quite get the internet working on the iPad, then I recommend this section down the bottom
- If you are using a public or commercial network that requires a login or subscription, see this article for more information.
- Verify that you are selecting the correct network if you are in a location with multiple Wi-Fi networks.
- Verify that the Wi-Fi network settings are correct. You can view and configure Wi-Fi settings using the following steps:
- Tap Settings > Wi-Fi.
- Locate the Wi-Fi network you are currently using and tap >.
- If you've verified that your settings are correct and the issue persists, try the following:
- Tap "Forget this Network" to reset settings for this Wi-Fi network, including the password. Then try connecting to the network again.
Note: This can be useful if you identify a network issue and want to prevent the device from automatically using this network in the future. - Reset network settings by tapping Settings > General > Reset > Reset Network Settings. Note: This will reset all network settings, including passwords, VPN, and APN settings.
- Tap "Forget this Network" to reset settings for this Wi-Fi network, including the password. Then try connecting to the network again.
Note: If the Wi-Fi network uses MAC address filtering, you will need to add the MAC address to the access list for the Wi-Fi router. The MAC address for your device is listed as the Wi-Fi address in Settings > General > About.
Cheers,
Sterling
