MacBook Pro - Apple vs. BestBuy

I am interested in purchasing a MacBook Pro but I would like to have some help in why should I purchase through Apple or an Apple Retail Store versus Best Buy? Best Buy appears to have a lower price than the Retail Store but what am I missing? HELP!!

MacBook Pro with Retina display

Posted on May 15, 2013 3:24 AM

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Posted on May 15, 2013 3:30 AM

It makes no difference where you purchase your MBP (do go with the lower price if you have the option) but when it comes to service, go to the Apple store. The genius bar technicians are Apple trained and generally are quite knowledgeable. Best Buys service personnel are a mixed bag. Some may be good, some not so good.


Ciao.

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May 15, 2013 3:30 AM in response to CDM - NOTW

It makes no difference where you purchase your MBP (do go with the lower price if you have the option) but when it comes to service, go to the Apple store. The genius bar technicians are Apple trained and generally are quite knowledgeable. Best Buys service personnel are a mixed bag. Some may be good, some not so good.


Ciao.

May 15, 2013 3:39 AM in response to CDM - NOTW

I would agree with what OG says but add you have to compare the machines very carefully. Often the machine at Best Buy, or other big box store, is not the current machine you see at the Apple store. That is, Apple periodically "refreses" their machines with faster processors. The BB machine may not be that latest machine so the bargain price is actually for a previous iteration of the machine.


Best Buy in my area has a very bad reputation for taking returned merchandise and putting it back in stock and reselling it...so you get something bought, used a little, returned when you think it is brand new. Make sure the box has the Apple sealing and has not been opened and used.


The warranty is the same, whether Apple or a reseller. Apple honors that irrespective of the store it was bought from, unless it is a grey-market place then it gets dicey.

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MacBook Pro - Apple vs. BestBuy

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