iWhatever
Level 1
(0 points)
When I go to iTunes Store, choose Music, and click on Purchased - I only see icons for Films, Apps and Books. No music. The Support site doesn't have answers for this. Help please.
Windows 7
Q: Cant access my purchased music on iTunes.
1. I did purchase the music I'm looking for from iTunes. I see them on my account, as receipts. Bought and paid for.
2. I have no other account.
But even if I'd never bought any music from iTunes, shouldn't the Music icon show up anyway in the Purchased section? I've never bought Films or Books from iTunes Store, and can still see and access the icons.
Your purchased music should be on a playlist on your iTunes Library.
See if any of these may help:
Hope this helps.
Sorry for misunderstanding your question. It appears that you have a glitch. If you can replicate it on other computer, it would tell me that is a server (itunes store server) problem, and probably will be fixed shortly.
If you can not replicate on other computer, just restart yours.
lol.
You missing some important details in your first post, don't you.
Since I have no problem to see my Music, lets try to see if the problem is computer wide. Create another user account - sign into itunes and see if it is the same. Should take about 10 min most, but will give you and idea if problem is system wide or associated with your account.
That is very kind of you to put the picture up. Just so you know I do not have Films category, mine is movies.
Makes me curious if you are in correct store. Judging by e-mail/appleid - you want to be in US store. See if you can change your store from whatever (lol) to US in the bottom right corner of itunes.
fromsouth
