1 Reply Latest reply: May 15, 2013 10:47 AM by Eric Root
klipp86 Level 1 Level 1 (0 points)

(First time poster)  Using Mountain Lion 10.8.3 and InDesign CS6.  Having errors. First was that smart folders made the Open/ Save dialog boxes crash when referenced in the "Favorites" section of sidebar.   Next, and more serious, error, is that I cannot drag/ rearrange my sidebar items in this view. AKA I cannot take "Favorites" on the sidebar and drag that section below "Devices" or "Shared" or "Media" like I normally can in Finder or any other app for that matter.  Recently installed SIMBL and "Colorful Sidebar" app but uninstalled and removed bundle file from SIMBL plugins folder in order to try and resolve this. Hard to say if this problem started before or after the third-party plugin was installed, but regardless, it's gone now, and still having problems.  Help please!  Thanks,


iMac, OS X Mountain Lion (10.8.3), InDesign CS6
  • Eric Root Level 8 Level 8 (38,845 points)

    Try setting up another admin user account to see if the same problem continues. If Back-to-My Mac is selected in System Preferences, the Guest account will not work. The intent is to see if it is specific to one account or a system wide problem. This account can be deleted later.

     

    Isolating an issue by using another user account

     

    If the problem is still there, try booting into the Safe Mode.  Shut down the computer and then power it back up. Immediately after hearing the startup chime, hold down the shift key and continue to hold it until the gray Apple icon and a progress bar appear. The boot up is significantly slower than normal. This will reset some caches, forces a directory check, and disables all startup and login items, among other things. If the system operates normally, there may be 3rd party applications which are causing a problem. Try deleting/disabling the third party applications after a restart by using the application unistaller. For each disable/delete, you will need to restart if you don't do them all at once.

                   

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