1 Reply Latest reply: May 17, 2013 12:20 PM by allen a
ljwags Level 1 Level 1 (0 points)

Iwas getting mail just fine  -- then all of a sudden mo mail.  Internet working just fine.


MacBook Air, Other OS, os z 10.8.3
  • allen a Community Specialists Community Specialists (4,115 points)

    Hello ljwags,

     

     

    The Mail application contains a teriffically useful tool called Connection Doctor. This can help identify the source of your email woes. The following article contains a host of good information regarding potential results from Connection Doctor, and how to go about addressing them.

     

    OS X Mail: Troubleshooting sending and receiving email messages

    http://support.apple.com/kb/TS3276

     

    Open Mail Connection Doctor

    In Mail, choose Window > Connection Doctor.

    Tip: If you see a spinning gear in Mail or the Mail Connection Doctor, choose Window > Activity to learn what Mail is doing.

    TS3276-MCD-002-en.png

     

     

    All the best,

    Allen