"Mail can't connect to the account 'Gmail'"

This issue arose this morning. Mail requests my Gmail account password and, after having entered it numerous times, continuously fails to connect to the account. Mail is failing to connect to both the incoming and outgoing servers, despite the correct information being entered for each. Furthermore, Mail now fails to connect to the IMAP server of the added iCloud account. I'm on a 2012 iMac running Mountain Lion and Mail 6.3. I've tried readding the Gmail account, to no avail. Any ideas?

MacBook Pro, OS X Mountain Lion, 13-inch, Mid 2009

Posted on May 15, 2013 11:02 AM

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Posted on Aug 29, 2014 5:44 PM

You've got to watch out for Googles tricky "Use Less Secure Apps" setting in your account, as I just just spent quite a few hours coming unhinged. that setting must be enabled to allow imap to work with Apple mail. I really like that little scare tactic from the GooGoblins. 👿

Click on your account picture ✅

select Account from the drop down ✅

next to Personal info on the top menu items, select Security

Look at bottom left pane named Account permissions - Access for less secure apps select Settings

Select Enable

Select Done

............😠



71 replies

Oct 19, 2014 8:03 AM in response to EbrahimAK

Thanks for the input. However, I've gained my email connection; just came back without warning! There's worse.




What's now happening is much more drastic. I believe I have a form of malware (been in touch about it in another thread) and whilst I have mail back, my printer is now not connecting and my editing is suffering badly from jittery flow in the timeline together with sound loss and vision weakening; also my list of favourites in the Safari bookmarks column has diminished to about five from around eighty. All my address book content has also gone. There is more but I think I've supplied enough. Really worried at the moment and will seek a local guru to see if he can help

Jun 28, 2015 6:31 AM in response to twlaakso

Thanks for this suggestion. The complete user name for outgoing mail was not actually my problem ( I already had it set that way). But for the user name of incoming coming mail server, the complete address also seems to be an issue. So I have added @gmail.com to that as well. Hopefully that will resolve Google's security concern and not further intermittently disrupt accessing my email accounts with them.

Jun 29, 2016 7:50 PM in response to GoldenA

I'm having this problem too. It just started today. All today I've been trying to fix it. I did everything this thread suggested: changed the user name in accounts, checked google settings, deleted and re-added the account, etc.


What happens when I put in my password I keep getting the same screen, but as if it hasn't loaded once I put in the password.


Anyone have any fixes?

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"Mail can't connect to the account 'Gmail'"

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