Call forwarding icon automatically appears after power on even though call forwarding function hasn't been turn on

I'm using iPhone 5 with iOS 6.1.3. and I have this issue: the call forwarding icon automatically appears after I turn on the phone even though I haven't turned on the call forwarding function! I can make the icon disappear but when I power off the phone and turn it back on, the icon appears again. Since in fact I haven't turned on call forwarding, I can still ring my iPhone despite the icon appearing on the status bar, which proves the call forwarding icon is simply a dummy one in this case.


I tried to make the call forwarding icon disappear by using the method stated in this Apple Support article:

'Check Call Forwarding status by tapping Settings > Phone, and then tap the Call Forwarding option.'

(http://support.apple.com/kb/TS2795)

And by dialling ##21# using the phone app to deactivate 'All Call Forward'

(http://www.three.com.hk/WebCS/EducationCentre.do?WebCSType=shortcode&lang=eng&ap pId=WCSShortcode)


I don't know if the following instructions can be used worldwide but at least on 3 Hong Kong network:


*#67# -> check the status of 'Busy Call Forward'

##67# -> deactivate 'Busy Call Forward'


*#61# -> check the status of 'No Answer Call Forward'

##61# -> deactivate 'No Answer Call Forward'


*#62# -> check the status of 'Unreachable Call Forward'

##62# -> deactivate 'Unreachable Call Forward'


*#21# -> check the status of 'All Call Forward'

##21# -> deactivate 'All Call Forward'


After several trial and error procedures, I find that the Settings > Phone > Call Forwarding option basically functions as the **21* + phone number process (activate 'All Call Forward') and the ##21# process (deactivate 'All Call Forward').


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I'm using 3 Hong Kong and I tried one method suggested by one forum member here but no luck:

https://discussions.apple.com/thread/4385439?answerId=20090975022#20090975022


If you search for 'ios 6 call forwarding icon' on Google, you can see there are lots of people having this problem around the world.


I do really hope Apple can fix this ASAP as this dummy icon is quite confusing.


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The reason why I encouter this problem maybe because I entered the code *#67# to check the call forwarding status just out of interest. And now I have this issue...

MacBook, OS X Mountain Lion (10.8.2), (13-inch, Mid 2009)

Posted on May 15, 2013 11:58 AM

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Call forwarding icon automatically appears after power on even though call forwarding function hasn't been turn on

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