Previous 1 2 Next 18 Replies Latest reply: Nov 24, 2013 9:05 PM by snowtater
Volibear Level 1 (0 points)

When I downloaded the drivers for windows 8 support from bootcamp and ran the setup.exe file, the dialog box that appears says "Boot Camp Requires that your system is running windows 7". Any ideas on how to overcome this? Thank you.

Windows 8
  • mende1 Level 10 (92,176 points)

    Welcome to Apple Support Communities


    It's possible that you have downloaded Boot Camp 4 drivers, designed for Windows 7 instead of Boot Camp 5 drivers.


    Make sure you have a computer which is officially supported by Apple to run Windows 8 > If it's supported, download and install your drivers from the Apple website >


    If the computer isn't supported, you can't install Boot Camp drivers, so you have to install Windows 7 in order to install them

  • Volibear Level 1 (0 points)

    I checked everything you said, my MacBook Pro late 2011 13inch is eligible for bootcamp 5 and supports windows 8.  and so i downloaded the drivers from the website, ran the setup and it still gave me a "you need to be running windows 7" message box.... Not sure what it is now. Thank you for your help so far:)

  • MacMercurius Level 1 (0 points)



    I have exact the same issue. My iMac (late 2011, eligible) says "you need to be running windows 7". I can't install the 5.0 drivers. The old 4.0 drivers aren't working, so I need the new ones.


    What can I do? I'm thankful for any help!

  • dustinyu Level 1 (0 points)

    Same issue here - there's no way to install Bootcamp 5 drivers on Windows 8, and there's no way to downgrade to Windows 7 without breaking something. Looks like a Microsoft update that ruined everything - now my shortcut keys for monitor brightness and volume dont work - this is too much hassle - Just got this MacBook Air, and now thinking of getting the Samsung Series 9, it looks pretty darn good at the moment. No time to fiddle with Bootcamp updates, Trackpad ++ and all that crap! Aint nobody got time for this!!!

  • Rudegar Level 7 (25,485 points)

    what if you rather then just running the setup.exe then install the drivers individually ?

    thats how I did it

    was running win7 and upgraded to win8 and keept on using the win7 drivers untill official support for win8 was released because everything worked fine apart from the video card which gave some problems so

    I just installed the amd video card driver from the win8 driver pack

  • fishffishstinks Level 1 (60 points)

    i thought bootcamp 5 was supposed to support windows 8 by default?

  • Csound1 Level 8 (46,910 points)

    BC5 supports 64 bit versions of W7 and W8 on compatible hardware.

  • dustinyu Level 1 (0 points)

    I had to re-format bootcamp partition, install windows 7, then try bootcamp 5. Didnt even get to upgrade back to windows 8.


    When I install bootcamp 5, the brightness is 100% and not adjustable anymore. So I re-formatted again, with windows 7 and looks like it's only compatible with bootcamp 4.


    I am typing this on my new Samsung Series 9 bbfdce


    and not going back

  • HanaC Level 1 (0 points)



    Also had this problem. Here is the fix:


    If you already have Windows 8 installed through Bootcamp 4 and want to update to Bootcamp 5, but keep getting the error "Bootcamp requires that you are running Windows 7"... simply install the drivers one by one yourself. Instead of opening "setup.exe", go to the Drivers folder, then the Apple folder, extract all files there (they are originally compressed), and then run each file individually. This sorts out all the Apple drivers. Any other custom drivers that you may need, just look for them in the Drivers folder.

  • Scott Walker5 Level 1 (20 points)

    I've found that this problem lies in the Boot Camp 4 MSI package, which is called on by Boot Camp 5 to remove Boot Camp 4. The Boot Camp 4 package resides in the Windows Installer cache (c:\Windows\Installer). To solve this problem, you will need an MSI editor like InstEd or Orca. I used Orca. Orca needs to be installed before you try to edit the offending MSI package.


    First, you will need to identify which MSI package in the Installer cache is the one for Boot Camp 4 by finding out which package Boot Camp 5's installer is calling for uninstallation. To do this, you will need to go into Boot Camp 5's Apple driver folder (Drivers\Apple) in File Explorer. From File Explorer's File menu, mouse over "Open Command Prompt" and select "Open Command Prompt as Administrator". This will start a Windows Command Prompt at the exact folder you need. Type in "BootCamp.msi /lx log.txt". This will run Boot Camp 5's installer and log extra debugging information to the file "log.txt". After that, you can close the command prompt window. In File Explorer, you should now see a file called "log" with a type of "Text Document". Double-click it to open it in Notepad, then Find (Ctrl-F) "c:\windows\installer" and keep hitting Next until it gets to the last location of it. That file name should be the Boot Camp 4 package in the Installer cache. Make a note of the name. On my system it was "420ef.msi", but yours may be different.


    Next, open another File Explorer window and in the path bar above the file listings, type in "C:\Windows\Installer". You will most likely NOT be able to simply browse to it because this folder remains hidden for very good reason. Once you're at the Installer folder, type the name of the MSI package in the search box next to the path bar. This will narrow the selection down to this one file. Right click on it and select "Edit with Orca".


    In Orca, locate the table "LaunchCondition" in the left-hand pane. Click on it, and you should see a number of rows of entries. One of these will likely say "VersionNT = 601" in the left column and the now-familiar "Boot Camp requires that your system is running Windows 7" in the right column. This is the offending entry in the LaunchCondition table. Double-click on the left column (where it says "VersionNT = 601") and change it to "VersionNT >= 601". (If you're running Windows 8, VersionNT has a value of 602.) Hit Enter to make sure the change sticks, then Save the MSI package and close Orca.


    After that, go back to the Boot Camp 5 directory and run setup.exe. The installation process should then continue without interruption.

  • Vincent* Level 1 (0 points)


    thank you very much for your help here. Your tutorial worked perfectly.

    The bootcamp 5 msi install log did not reveal the correct bc4 installer in Windows/Installer, so I had to look for it manually.

    The best way to do that is to open C:\Windows\Installer and mouse over the files. The popup will show the author of the installer. Took two minutes to find Apple.

    Once I applied the "trick" Bootcamp 5 installed like a charm.

  • Volibear Level 1 (0 points)



    Yes thank you very much for your help! It was a little harder to find the files then I anticipated, but i eventually got it :) I only have one question, how did you figure this out in the first place? Lol completely baffling :)

  • SpokaneDJ Level 1 (0 points)

    If you change the view to Detail, then right-click the columns and add Authors, you can then sort by authors.  I had six Apple Inc, and it was of course the last one.  Might be easier than digging through all of them or doing the log method.

  • Gaffable Level 1 (10 points)

    None of the solutions above worked for me.  I solved the problem by using Microsoft's Program Install and Uninstall troubleshooter to uninstall version 4 of the program "Boot Camp Services". Once version 4 was removed I was then able to successfully run the Bootcamp 5 setup.exe program.


    Similar to the experience of other people, I could not remove version 4 of Boot Camp Services from the list of programs in the Control Panel simply by clicking on the "Uninstall" option because each time I tried to uninstall it I received the following error message: "Boot Camp requires that your system is running Windows 7". The only way that I was able to uninstall version 4 of Boot Camp Services was to use Microsoft's troubleshooter

Previous 1 2 Next