0 Replies Latest reply: May 15, 2013 6:38 PM by steph5031
steph5031 Level 1 (0 points)

I went to the apple store to figure out why my apps kept freezing. it was causing me to need to reset network settings several times per day. the tech advised me to do a icloud back up so none of my personal stuff would get deleted. he proceeded to restore my phone to original and in accessed my icloud and my phone downloaded what i had saved. i double checked my photo stream prior to but now all my pictures and videos are no longer there.  what do i do to get them back?