Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Voicemail password has locked phone

I have not set up my voicemail or voicemail password yet and now I cannot use or open or turn off my phone because of the "voicemail password" pop up is on the screen. It won't even let me answer a call because the "enter voicemail password" pop up is in the way and it will not let me cancel out of it.

iPhone 4, iOS 6.1.3, Locked phone

Posted on May 15, 2013 4:33 PM

Reply
Question marked as Best reply

Posted on May 17, 2013 1:40 PM

Hey 3darch,



That definitely sounds frustrating, you should be able to cancel out of that prompt. If the message does not go away, lets try restarting and/or resetting your iPhone:


iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting

http://support.apple.com/kb/HT1430


Also, here is some information about the voicemail password:


iPhone: How to reset or change voicemail password

http://support.apple.com/kb/HT1687



Thanks,


Matt M.

1 reply
Question marked as Best reply

May 17, 2013 1:40 PM in response to 3darch

Hey 3darch,



That definitely sounds frustrating, you should be able to cancel out of that prompt. If the message does not go away, lets try restarting and/or resetting your iPhone:


iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting

http://support.apple.com/kb/HT1430


Also, here is some information about the voicemail password:


iPhone: How to reset or change voicemail password

http://support.apple.com/kb/HT1687



Thanks,


Matt M.

Voicemail password has locked phone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.