Whenever my computer does a hard shutdown I lose all of my playlists and have to reimport them, is there any way to prevent this from happening?

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Whenever my computer does a hard shutdown I lose all of my playlists and have to reimport them, is there any way to prevent this from happening?

I had to hard reboot my computer again, which is a rare occurance and the previous time and this time I noticed that all of my music from CDs was missing and all of my playlists were gone. I can go back and reimport them, but that takes a long time because I have over 100 playlists because that is how I like my music organized. Is there anyway to prevent this from happening and is there a way to speed up the process by transferring them directly from my ipod touch? Thank you.

iTunes -OTHER, Windows XP

Posted on May 15, 2013 5:49 PM

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Answer 1

braden85

Community Specialist

May 18, 2013 6:33 AM in response to 79usma79

Hey there 79usma79!

I have a couple of articles for you that can help you troubleshoot the issues you are seeing with iTunes on Windows XP. The first is a general troubleshooting article, which can be found right here:

iTunes for Windows XP: Troubleshooting unexpected quits, freezes, or launch issues

http://support.apple.com/kb/TS1421

This article can help you find out if there are any conflicts between your copy of Windows XP and iTunes, and can tell you what to do if there are. Before going down the troubleshooting route though, you should take a look at this article, which can help you back up your entire iTunes library to an external hard drive, so if this issue is recurring, you will be able to restore from that backup and will not have to worry about losing your playlists or music again:

iTunes: Back up your iTunes library by copying to an external hard drive

http://support.apple.com/kb/HT1751

Thanks for using the Apple Support Communities!

Cheers,

Braden

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