2 Replies Latest reply: May 22, 2013 8:00 PM by Krakow
Krakow Level 1 (0 points)

My wireless carrier is Verizon.  To download calls, I access the MyVerizon website, then navigate to the link "Download to Spreadsheet".  I click on this link. The file that downloads is a .action file.  It should be an Excel file.  I have Excel for Mac loaded on my iMac.


Has any other Verizon wireless user with a Mac experienced this issue?  If yes, have you found a solution that results in the file being downloaded as an Excel file? If yes, what is the solution?

Many thanks in advance.

iMac, OS X Mountain Lion (10.8.3)
  • MartinR Level 6 (14,870 points)

    Try changing the .action extension to .xlsx or .xls and see if Excel will open the renamed file.


    I haven't encountered any .action files myself but I have often run into online apps that produce files with odd extensions that when renamed appropriately work just fine.

  • Krakow Level 1 (0 points)

    That works!  Simply changing the extension from .action to .xls did the trick! 


    Thank you.