HT203527: Get help using iCloud storage

Learn about Get help using iCloud storage
Sthowden
Level 1 (0 points)

Q: I can't get apps ,tells me my storage is full and it's no where near close to full as I have upgraded to larger capacity

There seems to be a problem with my I pad not wanting to download. Tells me my storage is full, shows 14.8 out of 15 gb available. I deleted other apps to try make room but no luck.  Please help , I sent apple another 20 bucks today for more storage ,  obviously no the problem,!

iPad

Posted on May 15, 2013 9:38 PM

by ssschmidt,Solvedanswer
ssschmidt ssschmidt
Level 5 (4,820 points)
A:

Roger is correct.  The best thing you can do is remove some content- Like videos you have watched, or pictures you have taken.  Unless you bought a "big" ipad, you will need to proactively manage your content.

Posted on May 15, 2013 11:50 PM

Close
Sthowden

Q: I can't get apps ,tells me my storage is full and it's no where near close to full as I have upgraded to larger capacity

  • All replies
  • Helpful answers

  • by Roger Wilmut1,Helpful

    Roger Wilmut1 Roger Wilmut1 May 15, 2013 11:47 PM in response to Sthowden
    Level 9 (78,515 points)
    iTunes
    May 15, 2013 11:47 PM in response to Sthowden

    Buying extra iCloud storage has no effect on your iPad - you are buying extra space on the iCloud server. You cannot upgrade the storage in an iPad by any means - it would have to be physically upgraded inside the device and you can't do this.

     

    If your iPad is not working as expected you should ask in the iPad forum and I will ask the Hosts to move this thread there.

  • by ssschmidt,Solvedanswer

    ssschmidt ssschmidt May 15, 2013 11:50 PM in response to Roger Wilmut1
    Level 5 (4,820 points)
    May 15, 2013 11:50 PM in response to Roger Wilmut1

    Roger is correct.  The best thing you can do is remove some content- Like videos you have watched, or pictures you have taken.  Unless you bought a "big" ipad, you will need to proactively manage your content.