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my iTunes keeps saying "application is not responding". what do i do?

my iTunes keeps saying "application is not responding". what do i do?

MacBook, OS X Mountain Lion (10.8.3)

Posted on May 16, 2013 1:42 AM

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Posted on May 18, 2013 8:59 AM

Hello khairanihariri,


Welcome to the Apple Support Communities. if iTunes has become unresponsive, it is good to wait it out to see if it becomes responsive again. If it does not, then the next steps would be to preform a Force Quit on iTunes. The following article will assist with that process.


Mac OS X: How to quit an unresponsive application using Force Quit

http://support.apple.com/kb/HT3411


To force quit an application, choose Force Quit from the Apple menu (or press Command-Option-Esc), then choose the unresponsive application in the Force Quit window, and click Force Quit.


Optionally, you may be able to Option-right click the application's icon in the Dock and choose Force Quit from the contextual menu.


Additionally, you can force quit the front-most application in Mac OS X v10.5 or later by pressing Command-Option-Shift-Esc for three seconds.


Regards,

-Norm G.

2 replies
Question marked as Best reply

May 18, 2013 8:59 AM in response to khairanihariri

Hello khairanihariri,


Welcome to the Apple Support Communities. if iTunes has become unresponsive, it is good to wait it out to see if it becomes responsive again. If it does not, then the next steps would be to preform a Force Quit on iTunes. The following article will assist with that process.


Mac OS X: How to quit an unresponsive application using Force Quit

http://support.apple.com/kb/HT3411


To force quit an application, choose Force Quit from the Apple menu (or press Command-Option-Esc), then choose the unresponsive application in the Force Quit window, and click Force Quit.


Optionally, you may be able to Option-right click the application's icon in the Dock and choose Force Quit from the contextual menu.


Additionally, you can force quit the front-most application in Mac OS X v10.5 or later by pressing Command-Option-Shift-Esc for three seconds.


Regards,

-Norm G.

my iTunes keeps saying "application is not responding". what do i do?

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