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how to get mail

lost mail when unpdating--can't get it to open, although I have the mail icon

mail.app-OTHER

Posted on May 16, 2013 3:27 AM

Reply
1 reply

May 16, 2013 6:58 AM in response to sylviapollock

Mac OS X v10.6: Mail.app won’t open, or "You can't use this version of Mail…" alert after installing Security Update 2012-004:


http://support.apple.com/kb/TS4424?viewlocale=en_US&locale=en_US


Fellow user Grant Bennet-Alder offers this solution:


Some users have reported this problem if the Mail Application has been moved out of the top-level /Applications folder, or duplicated in another location.


When the Security Update is done, the old version of Mail is disabled.


The solution has been to:


1) make certain Mail is in the /Applications folder

2) There is no other copy anywhere else.

3) Once steps 1 and 2 have been done, Manually download and re-apply the Security Update (2012-004) by hand.


Security Update 2012-004 (Snow Leopard)


If the Mail.app has been LOST, it can be re-installed by applying the 10.6.8 version 1.1 combo update. But this update is quite large and it is usually not necessary:


Mac OS X 10.6.8 Update Combo v1.1

how to get mail

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