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So my son bought a iphone from ebay and he forgot the password and he restored it but it says We’re sorry, we are unable to continue with your activation…” what will I do help please

help me please

iPhone 3GS, iOS 4.3.3

Posted on May 16, 2013 5:38 AM

Reply
1 reply

May 18, 2013 9:55 AM in response to ma marela

Hi ma marela,


Here is an article with some other steps on troubleshooting iPhone activation issues:


iPhone: Troubleshooting activation issues

http://support.apple.com/kb/ts3424

Resolution

Perform the following steps if you receive one of the messages above:

  1. Restart the iPhone.
  2. Try another means of reaching the activation server and attempt to activate.
    • Try connecting to Wi-Fi if you're unable to activate using a cellular data connection.
    • Try connecting to iTunes if you're unable to activate using Wi-Fi.
  3. Restore the iPhone.

If you receive an alert message when you attempt to activate your iPhone, try to place the iPhone in recovery mode and perform a restore. If you're still unable to complete the setup assistant due to an activation error, contact Applefor assistance.

Cheers,

- Ari

So my son bought a iphone from ebay and he forgot the password and he restored it but it says We’re sorry, we are unable to continue with your activation…” what will I do help please

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