frankly.pitas.com has locked up safari in an enless loop-the the safari tools are greyed out

Quit Safari.

Hold the shift key down and relaunch Safari.

Reset Safari.

Click Safari in the menu bar.

From the drop down select "Reset Safari".

Uncheck the box next to " Remove saved names and passwords".

Click "Reset".

Empty Caches

Safari > Preference > Advanced

Checkmark the box for "Show Develop menu in menu bar".

Develop menu will appear in the Safari menu bar.

Click Develop and select "Empty Caches" from the dropdown.

Turn off Extensions if any, and launch Safari.

Safari > Preferences > Extensions

Resetting Safari and emptying caches are both unnecessary. Holding down the shift key while opening Safari will be sufficient to prevent Safari from re-opening the page that was open when it quit. Then just don't go back to that site.

WHat about on ipad?

Everybody. I have an alternate ans. go to setting- safari - go to private browsing - switch it on and then off. Thats it. Thankyou

Since frankly.pitas uses Javascript, you could also leave that page, turn off Javascript, return to that page which will now stop sending those popups, use the search engine to leave it (type something random), and turn Javascript on again. All of this, IF you can access the menu. If you do not see it, try pressing alt.

To turn off Javascript, you generally go to settings/menu/etc., and this link explains how to turn it on/off on mutliple web browsers. http://www.alanwood.net/demos/enabling-javascript.html#safari

Sorry, I really can't type all of that out when a link can do it all for me.

Also, if you have the problem on an iphone, it could be much easier. Go to settings, safari, and scrolling down, you will see an off'on for Javascript. There are also other ways in that same Safari tab to fix the problem, using ideas others posted: you could clear cookies/history or turn private browsing on/off-- except this will close the pages you had open, which may not be preferable if you had something important up-- all of which can be seen scrolling down.

But I found the Javascript idea easier, personally.

Good Luck!

Thank you sooooo much. I was going crazy!

Does this "virus" leave any residual effects on your IPad? I just had this happen and went to settings, safari, delete cookies and that seemed to have worked. Just wondering if I need to do anything else.

If this problem occurs on iPhone (or any other iOS devices) just go to Settings > Safari > Clear History and Cookies ! You are done. But after loosing your history :(

Happened to my daughter ipad mini.

I restarted it, went to:

Settings > Safari > Clear History, Cookies, Cache.

It was fine after that.

I found that putting it in airplane mode delays the massage box long enough to X out of the page. That's the only way I could get it to to away!

It's not a Virus. It is a malicious javascript on a web page, running in a loop on your device.

Turn off javascrpt, or exit out of the browser and hold shift when you re-launch and you are free.

This is the same technique used by "FBI Virus" that is also not a Virus on Macs or iDevices.

Nothing is left on your device except the History of where you went -- it is not a Virus.

Cassimarie1111 wrote:

I found that putting it in airplane mode delays the massage box long enough to X out of the page. That's the only way I could get it to to away!

Just to point out to people who may find this topic in the future and be confused... This topic relates to Macs, which do not have an "airplane mode." That is a feature of iOS.

There's another way for iPhone without losing history.

1. Go to Settings>Safari>Advanced

2. Disable JavaScript

3. Double click the home button to launch multitasking and close Safari

4. Reopen Safari. The website should be able to close now.

Hope that helps!

The easiest was is to put the iphone to airplane mode and cut the javascript off from sending responses to that server.then open safari and then you will be able to close the browser tab one by one.Worked for me.