No one knows...

Question

JSQuiroga Author

Level 1

1 points

No one knows...

Hi!
I´ve been trying to install iTunes on a Dell XPS but I get the message attached.

I posteda similar discussion before, but no one really knew what seems to be the problem.

Maybe under this new thread...

Anyone?
Thanks;
Julio

Posted on May 16, 2013 11:26 AM

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Answer 1

sheila_m.

Community Specialist

May 18, 2013 1:49 PM in response to JSQuiroga

Hello Julio,

Sorry to hear that iTunes is not installing on your Dell computer. I found an article that will assist you in troubleshooting installing iTunes on Windows:

Trouble installing iTunes or QuickTime for Windows

http://support.apple.com/kb/HT1926

Thank you for posting in the Apple Support Communities. I hope this helps!

Best,

Sheila M.

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Answer 2

JSQuiroga Author

Level 1

1 points

May 20, 2013 11:08 AM in response to sheila_m.

Thanks a lot Sheila!

Unfortunately it didn´t work.

All the "common installation problems" are for Windows Vista or Windows 7.

Although I had the same problem before upgrading to Windows 8 Pro, there are no solutions for this new software.

General installation problems didn´t work either.

I saw in the forum that I am not the only one, but still I can´t find an answer..

Thanks again!

Julio

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Answer 3

JSQuiroga Author

Level 1

1 points

Aug 5, 2013 12:59 PM in response to JSQuiroga

No one cares for mi... 😐

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Answer 4

sheila_m.

Community Specialist

Aug 6, 2013 11:45 AM in response to JSQuiroga

Hi Julio,

Thank you for using the Apple Support Community. Due to the nature of your issue or question you may find more information by using another one of Apple's support resources - https://expresslane.apple.com/GetproductgroupList.action

All the best,

Sheila M.

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Answer 5

JSQuiroga Author

Level 1

1 points

Aug 13, 2013 10:42 AM in response to sheila_m.

Thanks Sheila!

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