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Apple Mail crash after 10.8 upgrade

Hi,


Since OS X 10.8.3 upgrade (from 10.7), Apple Mail crashes as soon as I click on Inbox.

The log says :



Application Specific Information:

*** Terminating app due to uncaught exception 'NSInvalidArgumentException', reason: '-[LibraryMessage messageStore]: unrecognized selector sent to instance 0x7f90ca31a640'

abort() called

terminate called throwing an exception




Any way this could be fixed ?

Thanks.

iMac, OS X Mountain Lion (10.8.3)

Posted on May 16, 2013 12:57 PM

Reply
Question marked as Best reply

Posted on May 16, 2013 5:37 PM

Please follow these directions to delete the Mail "sandbox" folder.

Back up all data.

Triple-click the line below to select it:

~/Library/Containers/com.apple.mail

Right-click or control-click the highlighted line and select

Services Reveal

from the contextual menu.* A Finder window should open with a folder named "com.apple.mail" selected. If it does, move the selected foldernot just its contents — to the Desktop. Leave the Finder window open for now.

Quit and relaunch Mail, and test. If the problem is resolved, you may have to recreate some of your Mail settings. You can then delete the folder you moved and close the Finder window. If you still have the problem, quit Mail again and put the folder back where it was, overwriting the one that may have been created in its place. Post your results.

Caution: If you change any of the contents of the sandbox, but leave the folder itself in place, Mail may crash or not launch at all. Deleting the whole sandbox will cause it to be rebuilt automatically.

*If you don't see the contextual menu item, copy the selected text to the Clipboard (command-C). In the Finder, select

Go Go to Folder...

from the menu bar, paste into the box that opens (command-V). You won't see what you pasted because a line break is included. Press return.

2 replies
Question marked as Best reply

May 16, 2013 5:37 PM in response to redtomato

Please follow these directions to delete the Mail "sandbox" folder.

Back up all data.

Triple-click the line below to select it:

~/Library/Containers/com.apple.mail

Right-click or control-click the highlighted line and select

Services Reveal

from the contextual menu.* A Finder window should open with a folder named "com.apple.mail" selected. If it does, move the selected foldernot just its contents — to the Desktop. Leave the Finder window open for now.

Quit and relaunch Mail, and test. If the problem is resolved, you may have to recreate some of your Mail settings. You can then delete the folder you moved and close the Finder window. If you still have the problem, quit Mail again and put the folder back where it was, overwriting the one that may have been created in its place. Post your results.

Caution: If you change any of the contents of the sandbox, but leave the folder itself in place, Mail may crash or not launch at all. Deleting the whole sandbox will cause it to be rebuilt automatically.

*If you don't see the contextual menu item, copy the selected text to the Clipboard (command-C). In the Finder, select

Go Go to Folder...

from the menu bar, paste into the box that opens (command-V). You won't see what you pasted because a line break is included. Press return.

Apple Mail crash after 10.8 upgrade

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