HT202186: About Hearing Aid Compatibility (HAC) requirements for iPhone

Learn about About Hearing Aid Compatibility (HAC) requirements for iPhone
Roger Franz

Q: My iPhone 5 keeps searching for my hearing aid device. Can I reset the search to see if the iPhone can find the hearing aid? I would like to use Listen Live if possible.

Can I re set the iPhone 5 to look for my hearing device? It searches and doesn't find the clear sounds amplified loop set.

Posted on May 16, 2013 1:07 PM

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Q: My iPhone 5 keeps searching for my hearing aid device. Can I reset the search to see if the iPhone can find the hearing aid? I wou ... more

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  • by glanz,

    glanz glanz Apr 20, 2014 11:36 AM in response to Roger Franz
    Level 1 (0 points)
    Apr 20, 2014 11:36 AM in response to Roger Franz

    Hi, to get the iPhone to start searching for the hearing aids, just go into "plane mode" and back to normal. You can turn off Bluetooth and then on again as well.

    To have the hearing aids start a pairing process, just turn each piece off and on again …

     

    Hope this works for you!