Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I have forgotten my Security Questions... I need to reset them... Thank you

Good afternoon,


I have tried to log on several times. And you keep asking me my security questions and I have forgotten them. May I reset them??

Lap top-OTHER, Windows XP Pro

Posted on May 16, 2013 1:27 PM

Reply
1 reply

May 16, 2013 1:32 PM in response to Michelle Badger

Whilst Apple do now reply on old unanswered posts, most of the people on here are fellow users, not iTunes Support.


If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.


If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551

I have forgotten my Security Questions... I need to reset them... Thank you

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.