After being in my pocket all day, my iPhone was at 1% charge! I plugged it in and it does not seem to be charging at all. Help!

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After being in my pocket all day, my iPhone was at 1% charge! I plugged it in and it does not seem to be charging at all. Help!

After being in my pocket all day while I was outside planting, my iPhone was at 1% charge. I don't believe it could have gone that low and wonder if the heat had an effect on it. After plugging it in to charge, I noticed it was not getting better. After a couple of hours now, it is just the small red mark with a lightning bolt but I'm not able to turn it on at all. Any suggestions on next steps?

iPhone 4S

Posted on May 16, 2013 4:17 PM

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Answer 1

sheila_m.

Community Specialist

May 18, 2013 2:53 PM in response to Jilly13

Hello Jilly,

It is impossible to use your iPhone if it is not charging, so I definitely understand your concern. I found an article that addresses charging issues on the iPhone:

iPhone: Hardware troubleshooting

http://support.apple.com/kb/TS2802

For the issue your iPhone is having, I would follow the steps under "Battery does not charge from the USB power adapter" and continue with "iPhone displays the low-battery image and is unresponsive" if it's still not working.

I hope this helps, and happy gardening!

Best,

Sheila M.

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