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I have an iphone5 and the speaker just stop working while I was on the phone is there an issue when you put the phone on speaker also there is no sound when I try to listen to music

Speaker stop working while on a phone call also can not listen to music while on speaker

iPhone 5, iOS 6.1.4

Posted on May 16, 2013 5:26 PM

Reply
1 reply

May 19, 2013 6:26 AM in response to Salves1960

Hi there Salves1960,


You may want to take a look at some of the troubleshooting steps found in the article below.


iPhone: Can't hear through the receiver or speakers

http://support.apple.com/kb/TS1630


As mentioned in the article above, "If the issue persists, go to the Service Answer Center - iPhone for information on service." Before pusuing service, you will want to make sure that your device is backed up.


iOS: How to back up

http://support.apple.com/kb/HT1766



Hope that helps.

Griff W.

I have an iphone5 and the speaker just stop working while I was on the phone is there an issue when you put the phone on speaker also there is no sound when I try to listen to music

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