valorx28
Level 1 (1 points)

Q: How to unlink iMessage from phone number?

I recently switched over from iPhone 4 to a Samsung Galaxy S4. I used the iPhone for 2 years with iMessage on. I no longer use the iPhone. I turned off iMessage on my iPhone, I unregistered the iPhone from my Apple account. However my friends and family that own an iPhone with iMessage turned on, everytime they text my number...my new phone doesn't receive the text message. It still shows that my number is iMessage capable with the blue bubbles. And that is weird because I own an Android device now. How do I fix this issue? It's really annoying and I can't receive any texts from those people with iPhones.

iPhone 4

Posted on May 16, 2013 10:35 PM

by Michael Bratley,Apple recommended
Michael Bratley Michael Bratley
Level 2 (199 points)
A:

Try going to appleid.apple.com to ensure that your number has been removed. That has worked for other people I know.

Posted on May 17, 2013 1:29 AM

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Q: How to unlink iMessage from phone number?

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  • by Savanna84,

    Savanna84 Savanna84 Jan 27, 2014 9:24 PM in response to guruerror
    Level 1 (0 points)
    Jan 27, 2014 9:24 PM in response to guruerror

    It worked! I cant believe I actually have to request that everyone who uses an ipone has to do this though. Its like I sold my soul to the Devil.

  • by McCarlos-68,

    McCarlos-68 McCarlos-68 Feb 5, 2014 3:02 PM in response to guruerror
    Level 1 (0 points)
    Feb 5, 2014 3:02 PM in response to guruerror

    didn't work?  any other suggestions?

  • by LinsterGreen,

    LinsterGreen LinsterGreen Feb 6, 2014 11:06 AM in response to guruerror
    Level 1 (0 points)
    Feb 6, 2014 11:06 AM in response to guruerror

    I turned off imessage and sent a message, which the other party received, but when I turned it back on, it turned the message back into an imessage so that's not a permanent solution.

  • by pdroth,

    pdroth pdroth Feb 6, 2014 11:14 AM in response to LinsterGreen
    Level 5 (5,104 points)
    Feb 6, 2014 11:14 AM in response to LinsterGreen

    The permanent solution is to have the non-iPhone user (who had previously had an iPhone) to have their # disassociated with iMessage by Apple.   They need to place a call, or swap their SIM back into their old iPhone and deactivate iMessage.

     

    Once that's done, delete any open converstaion in your Messages app, and the next message will go out properly as a text every time.

  • by Gibtwv,

    Gibtwv Gibtwv Mar 9, 2014 12:06 PM in response to valorx28
    Level 1 (0 points)
    Mar 9, 2014 12:06 PM in response to valorx28

    Go to settings

    Text messages

    Allow SMS when iMessage is not available

     

     

    Worked for me

  • by vpdbac,

    vpdbac vpdbac Mar 10, 2014 5:32 AM in response to Gibtwv
    Level 1 (0 points)
    Mar 10, 2014 5:32 AM in response to Gibtwv

    And what if you no longer own the iphone?  What then?  I've changed my password on my Apple ID and as far as I can tell it hasn't worked.  (unless there's a significant time delay)

     

    I can't believe Apple are messing with my mobile exerience from the grave... ugh!

  • by Chris CA,

    Chris CA Chris CA Mar 10, 2014 5:36 AM in response to vpdbac
    Level 9 (79,584 points)
    iPhone
    Mar 10, 2014 5:36 AM in response to vpdbac

    vpdbac wrote:

     

    And what if you no longer own the iphone?  What then?

    Call Apple, tell them you no longer have iPhone and wish to unlink iMessage.

  • by vpdbac,

    vpdbac vpdbac Mar 10, 2014 7:49 AM in response to Chris CA
    Level 1 (0 points)
    Mar 10, 2014 7:49 AM in response to Chris CA

    Cheers, I rang them.  I didn't make it through the automated voice though.  My product is "no longer supported and I'll need to pay £25 to discuss an item of support".

     

    I'm calling again and will see if I can speak to a human.

  • by bryonwilliams,

    bryonwilliams bryonwilliams Mar 13, 2014 4:48 PM in response to valorx28
    Level 1 (0 points)
    Mar 13, 2014 4:48 PM in response to valorx28

    Go on and chat with an apple person they have to revoke the number in their system

  • by AJkegman,

    AJkegman AJkegman Mar 25, 2014 11:14 PM in response to valorx28
    Level 1 (0 points)
    Mar 25, 2014 11:14 PM in response to valorx28

    Hello I got your fix. This is a big stump to pull out of the ground. Just bear with me. First, Call Apple and dissassociate your phone number from imessage. wait 24 hours. then get your new Galaxy 4s and take your sims card out and put it into your old iphone ( i hope you still have it). Erase all of your messages. then put your sims card back into your galaxy 4s. now all your messages will be received from all iphones. This worked for me, i hope this works for all of you.

  • by k_b_a_s_s,

    k_b_a_s_s k_b_a_s_s Mar 27, 2014 9:50 AM in response to jungspike
    Level 1 (0 points)
    Mar 27, 2014 9:50 AM in response to jungspike

    But that is stupid. So my friends and I have to waste our time because Apple is unwilling to fix the issue? No. It is an apple issue. They need to resolve this. I just bot an LG flex. I highly recommend it. Best phone I have ever had.

  • by Jay728,

    Jay728 Jay728 May 9, 2014 5:13 PM in response to AJkegman
    Level 1 (0 points)
    May 9, 2014 5:13 PM in response to AJkegman

    please quit saying "sims" card..... it's brutally annoying

  • by honeyasha,

    honeyasha honeyasha May 15, 2014 7:40 AM in response to valorx28
    Level 1 (0 points)
    May 15, 2014 7:40 AM in response to valorx28

    I also have another problem. I cannot remove my phone number from iphone imessage part and I am giving the phone to someone else. I have removed my phone number from my apple id online and I also reset my password. I am using another apple id on the phone. Still, my phone number is grey and I cannot change or remove it from imessage on the iphone

  • by 26lettersaz,

    26lettersaz 26lettersaz May 29, 2014 6:08 PM in response to valorx28
    Level 1 (0 points)
    May 29, 2014 6:08 PM in response to valorx28

    A moment ago, I went into the Messages preferences on my Mac and unchecked the "enable this account" -- my number was showing up there. When I reenabled it, just to see what would happen, my phone number disappeared. Hopefully that is the last place my phone number is registered with Apple products.

     

    Just one more thing to try. I love my Mac stuff, but this issue has me questioning my loyalty. Sheesh.

  • by kingofbellsouth,

    kingofbellsouth kingofbellsouth Jul 5, 2014 10:37 AM in response to valorx28
    Level 1 (0 points)
    Jul 5, 2014 10:37 AM in response to valorx28

    Using your iPhone, go to Settings > Messages > and turn iMessage OFF on YOUR old phone. all mesages sent to your phone number should now go to your new phone via SMS (text message). A friend of mine had the same thing happen when she went from iPhone to Andriod. I changed the setting for her on her iPhone. Worked instantly.

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