Hello I cannot remember my passcode for my phone. I have connected to ITunes but a pop up message says it cannot connect to my phone because it is locked with a passcode. Please advise of what I should to do?
Windows 7
Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device
1. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad |
2. iOS- Forgotten passcode or device disabled after entering wrong passcode 3. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen 4. iOS- Understanding passcodes 5. What to Do If You've Forgotten Your iPhone's Passcode 6. How to Recover Forgotten iPhone Restrictions Passcode | The iPhone and iPad 7. Restoring iPod touch after forgotten passcode 8. RecBoot: Easy Way to Put iPhone into Recovery Mode - if all else fails. Forgotten Restrictions Passcode Help 1. How to Recover Forgotten iPhone, iPad Restrictions Passcode If this method does not work, then you will need to fully Restore your device as New |
Also, see iTunes- Restoring iOS software.
Follow the directions here to restore your phone:
http://support.apple.com/kb/HT1212
This will remove the passcode.
cant remember passcode, need to reset
