HT201456: Boot Camp 5.1: Frequently asked questions

Learn about Boot Camp 5.1: Frequently asked questions
Raice

Q: how can i upgrade bootcamp 4 to 5, when i'm already using windows 8?

I have used windows 8 in bootcamp 4 on my macbook pro retina for months, and it worked pretty well, except for bug/crashed, overheating, short battery life and probably also slow usb 3, not sure about the usb, or if i'm just impatient.

 

Anyway, now it acts up suddenly..

It's saying: "This program has compatibility issues", bootcamp 4, apple computer.

 

And then you can "search for help online" or "run the program without getting help", but no matter what, it won't start, and it doesn't find any solutions when searching or help either:/

 

Everywhere i look on the net, it says, doing this from windows 7, or doing it when you INSTALL windows 8, but since it wasn't made back then as far as i know, i couldn't do that..

So please tell me how i on my windows 8 pro edition running in bootcamp 4 on macbook pro retina, can upgrade/update the bootcamp to bootcamp 5, and not only because of those problems above, but also so the trackpad works probably again, cus i made it work perfect before, but it stopped working when bootcamp won't start in windows 8:/

 

I can't even start up the bootcamp application in windows 8 anymore, which i was ablet to only a few days ago:i

MacBook Pro with Retina display, OS X Mountain Lion (10.8.3)

Posted on May 17, 2013 5:54 PM

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Q: how can i upgrade bootcamp 4 to 5, when i'm already using windows 8?

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  • by rtheb,

    rtheb rtheb Sep 28, 2013 8:08 AM in response to Raice
    Level 1 (140 points)
    Sep 28, 2013 8:08 AM in response to Raice

    You need to go into Windows Control Panel > Programs > Programs and Features

     

    Now scroll to locate the Boot Camp 4 Program and UNINSTALL IT.!

     

    After the UNINSTALL of Boot Camp 4 completes you need to install the Boot Camp 5 Windows Support Software which hopefully you have downloaded to a USB or DVD.

     

    If you do not already have the Boot Camp 5 Windows Support Software, download them NOW before proceding with the UNINSTALL.

     

    I assume you are using the 64 bit version of Windows 8 as Boot Camp 5 only supports 64 bit.

  • by jcsmith16456,

    jcsmith16456 jcsmith16456 Sep 28, 2013 10:48 PM in response to Raice
    Level 1 (0 points)
    Sep 28, 2013 10:48 PM in response to Raice

    It will not let you uninstall Boot Camp 4 because it requires Windows 7 to do so. There realy is no other option but to install Windows 7 and then install Boot Camp 5 and upgrade to Windows 8.

  • by rtheb,

    rtheb rtheb Sep 28, 2013 11:37 PM in response to jcsmith16456
    Level 1 (140 points)
    Sep 28, 2013 11:37 PM in response to jcsmith16456

    What exactly "will not let you uninstall Boot Camp 4"?

     

    The only part of Boot Camp 4 installed in Windows is "Boot Camp Services" which can be UNINSTALLED through Windows Control Panel > Programs > Programs and Features.

     

    If you can't UNINSTALL "Boot Camp Services" in Windows 8 you may have a corrupted uninstall file.

     

    Windows 8 recognizes uncorrupted Windows 7 uninstall files.

     

    Your recommendation to re-install Windows 7 before you can uninstall "Boot Camp Services" installed using the Windows Support Software from Boot Camp 4 is incorrect.

     

    If you are unable to UNINSTALL "Boot Camp Services" in Windows 8 I suggest you reinstall the Boot Camp 4 Windows Support Software again which should create an uncorrupted UNINSTALL FILE.in Windows.

     

    Next proceed with the UNINSTALL through Windows Control Panel > Programs > Programs and Features..

     

    Next Install the Boot Camp 5 Windows Support Software.

     

    The problem in this thread is in our use of the terminology of "Boot Camp 5".

     

    "Boot Camp 5" is the Utility in OSX 10.8.3-10.8.5 which is only used on the Mac side.

     

    "Boot Camp Services" are the drivers and the Boot Camp Control Panel installed in Windows 7/8 by the Apple Windows Support Software which are used on the Windows side.

     

    I personally installed Windows 8 months before Boot Camp 5 was released

    as posted here: http://forums.macrumors.com/showthread.php?p=17005831#post17005831 and was able to UNINSTALL the "Boot Camp Services" using Windows 8 and NEVER reinstalled Windows 7.

  • by Jantje Vlaam,

    Jantje Vlaam Jantje Vlaam Sep 29, 2013 2:04 AM in response to Raice
    Level 1 (0 points)
    Sep 29, 2013 2:04 AM in response to Raice

    jcsmith16456 is richt, i cannot uninstall it either, it requires Windows 7.

     

    Wat date does your file AppleOSSMgr.exe have? Mine is 2-7-2011 (july that is).

  • by Rudegar,

    Rudegar Rudegar Sep 29, 2013 5:26 AM in response to Jantje Vlaam
    Level 7 (28,611 points)
    Apple TV
    Sep 29, 2013 5:26 AM in response to Jantje Vlaam

    don't bother with the bootcamp program stuff just download the zip file

    http://support.apple.com/kb/DL1638

    you're making it more complicated then it needs be

  • by Jantje Vlaam,

    Jantje Vlaam Jantje Vlaam Sep 29, 2013 9:31 AM in response to Rudegar
    Level 1 (0 points)
    Sep 29, 2013 9:31 AM in response to Rudegar

    No Rudegar, we don't, Apple can't make good software. I have already downloaded it, but we get an error.

  • by rtheb,

    rtheb rtheb Sep 29, 2013 9:44 AM in response to Rudegar
    Level 1 (140 points)
    Sep 29, 2013 9:44 AM in response to Rudegar

    Rudegar wrote:

     

    don't bother with the bootcamp program stuff just download the zip file

    http://support.apple.com/kb/DL1638

    you're making it more complicated then it needs be

    Agree.

     

    By downloading and unzipping the above linked file from within Windows, and then running setup.exe the existing Boot Camp Services software should be upgraded automatically without UNINSTALLING anything.

     

    If all else fails use the

    Microsoft's Program Install and Uninstall troubleshooter to uninstall version 4 of the program "Boot Camp Services".

  • by Jantje Vlaam,

    Jantje Vlaam Jantje Vlaam Sep 29, 2013 12:38 PM in response to rtheb
    Level 1 (0 points)
    Sep 29, 2013 12:38 PM in response to rtheb

    Looks like it's working now, the MS fix it mad me uninstall bootcamp 4 and now bootcamp 5 seems to be installing.

     

    Thanks for the solution rtheb! 

  • by Timothy Nicholas Jones,

    Timothy Nicholas Jones Timothy Nicholas Jones Apr 20, 2014 9:18 PM in response to Raice
    Level 1 (0 points)
    Apr 20, 2014 9:18 PM in response to Raice

    Can anyone specify the steps for me on how exactly to upgrade my bootcamp partition from version 4 to 5? I barely understand what bootcamp is besides being some drivers that let Windows run in a partition on a Mac OSX drive.

     

    I currently have bootcamp 4 running windows 8. I have some driver issues with the trackpad scolling weird and right clicking not working, etc. But it worked good enough before bootcamp 5 existed.  Now that it does exist though, I would like to update my bootcamp 4 partition to bootcamp 5. Ideally I'd do this without having to reinstall Windows and it's apps from the original disk. But I only want to do this if this is known to be possible for sure. If not I do not want to risk screwing up my mac just to save a few hours of windows installing.

     

    I remember a year ago when I tried resizing my bootcamp partition from within Windows it deleted a 'GUID table' which left my Mac partition useless. Luckily I was able to save my Mac data by running my windows partition. I then had to reinstall Mac OSX, bootcamp, and then Win8 again. I do not want to repeat anything like that again.

     

    Any advice?

  • by Csound1,

    Csound1 Csound1 Apr 21, 2014 3:21 AM in response to Timothy Nicholas Jones
    Level 9 (50,511 points)
    Desktops
    Apr 21, 2014 3:21 AM in response to Timothy Nicholas Jones

    There are no partition changes resulting from updating the Windows drivers. They are not connected.

  • by Timothy Nicholas Jones,

    Timothy Nicholas Jones Timothy Nicholas Jones Apr 21, 2014 3:57 AM in response to Csound1
    Level 1 (0 points)
    Apr 21, 2014 3:57 AM in response to Csound1

    Can you please specify the exact steps to upgrade my bootcamp partition from version 4 to 5?

  • by Csound1,

    Csound1 Csound1 Apr 21, 2014 3:59 AM in response to Timothy Nicholas Jones
    Level 9 (50,511 points)
    Desktops
    Apr 21, 2014 3:59 AM in response to Timothy Nicholas Jones

    In Windows, download the Boot Camp drivers, run the setup file.

  • by Rudegar,

    Rudegar Rudegar Apr 21, 2014 4:54 AM in response to Timothy Nicholas Jones
    Level 7 (28,611 points)
    Apple TV
    Apr 21, 2014 4:54 AM in response to Timothy Nicholas Jones

    boot camp is 3 things

     

    1

    a bootloader it's a thin simple program which decide if osx or windows is loaded this don't change

     

    2

    a setup program this is a program under osx where you start the whole bootcamp process when one has done that one don't really need to worry about that program anymore

     

    3

    a zip file with apple verified drivers you can download it from apples website

    this is where version 5 really comes to play because with bootcamp one should use apple drivers or one often get problems and when a new version of windows is released using the older apple drivers can also give problems

     

    so the answer to updating to bootcamp 5 or 5.1 is just downloading a zip file in windows (or osx) and installing the setup.exe if that gives problems one has to install each driver manually they are all also exe files and should be run inside windows

  • by Csound1,

    Csound1 Csound1 Apr 21, 2014 4:56 AM in response to Rudegar
    Level 9 (50,511 points)
    Desktops
    Apr 21, 2014 4:56 AM in response to Rudegar

    Rudegar wrote:

     

    so the answer to updating to bootcamp 5 or 5.1 is just downloading a zip file in windows (or osx) and installing the setup.exe if that gives problems one has to install each driver manually they are all also exe files and should be run inside windows

    You can download it using OSX but you can not install it that way.

  • by Timothy Nicholas Jones,

    Timothy Nicholas Jones Timothy Nicholas Jones Apr 21, 2014 4:46 PM in response to Csound1
    Level 1 (0 points)
    Apr 21, 2014 4:46 PM in response to Csound1

    Wow!! Yes it was way simpler than I realized.  I followed your link, clicked around a bit for the most updated Bootcamp download that corresponded to my version of Windows 8.1 that matched my 2010 MacBookPro, downloaded it, unzipped it, installed.exe, and done. Bootcamp updated from 4 to version 5.

     

    Apple phone service advised that wasn't possible. So I'm glad I asked you guys!

     

    The link that I found most helpful was:

    http://support.apple.com/kb/DL1721

     

    And this one might be good for others with newer computers than mine:

    http://support.apple.com/kb/DL1720

     

    Obviously it's worth clicking around though to ensure the download is the most recent bootcamp version, is for the most recent version of Windows you are trying to run, and is intended for your specific Mac.

     

    Now, I just hope everything stays working fine.

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