Help please 13" Macbook Pro has wifi issues..

Only just joined the Mac revolution & I've had nothing but trouble with wifi, keps dropping in & out.

I have searched through some of the relevant posts & cant seem to find a cure.


13" Macbook Pro wid Retina

Running osx 10.8.3


Help appreciated...

MacBook Pro with Retina display, OS X Mountain Lion (10.8.3)

Posted on May 17, 2013 5:23 PM

Reply
3 replies

May 17, 2013 6:54 PM in response to Furiibeats

Furiibeats wrote:


Only just joined the Mac revolution & I've had nothing but trouble with wifi, keps dropping in & out.

I have searched through some of the relevant posts & cant seem to find a cure.


13" Macbook Pro wid Retina

Running osx 10.8.3


Help appreciated...

Care to share which suggestions you've tried?
Please detail ALL you have done so far in the way of troubleshooting? Need this info to avoid the been there done that scenarios.













User uploaded file

May 18, 2013 7:27 AM in response to Furiibeats

Try the basics first:

Change your router channel number. Most times this works & is all you have to do.


Disconnect & reconnect your modem. unplug it for about 10 seconds. Plug it back in. Do the same for Apple’s routers. Wait for everything to reboot.


System Preferences>Network

Click the Assist Me button.

In the next window that pops up, click the Diagnostic button & do the necessary.


Research Knowledge Base for network problems that pertain to the OS that is currently installed on your computer. See these basic networking KB Articles: http://support.apple.com/kb/HT1401 AirPort troubleshooting guide


http://support.apple.com/kb/HT2712 Using network locations in Mac OS X


Manually provided DNS server addresses are higher priority than DHCP's


http://support.apple.com/kb/HT1714 Solutions for connecting to the Internet, setting up a small network, and troubleshooting


============================


What to do when you can't connect to the Internet


Also, run the Airport Utility app which is located inside the Utilities folder.


=====================


If using a Linksys router, contact LinkSys Customer Support and/or post in their forums.


If using Apple's Airport, please re-post over in one of the AirPort Forums.














User uploaded file










This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Help please 13" Macbook Pro has wifi issues..

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.