An error occurred while installing the updates.(103)

Which updates?

Clinton

Clinton, it is the Thunderbolt Update 1.2, iMovie 9.0.9 and iTunes11.0.3. All offered a s a all in one upgrade. I have tried it all to gether, each one at a time and no matter what, you get the "An error occurred while installing the updates.(103)" message. More pain is that the Thunderbolt requires a re start, so if you go for them all at once, and the update starts loading, you get the message and are hung on a grey screen after selecting re start. Very frustrating.

Test after each of the following steps.

Step 1

If you're trying to install more than one update, do the updates one at a time.

Step 2

Triple-click the line below to select it:

/Library/Updates

Right-click or control-click the highlighted line and select

Services ▹ Open

from the contextual menu. A folder should open. Move the contents to the Trash. You may be prompted for your administrator password.

Worked prefectly. Thanks for the answer.

Thanks for the detailed response and instr, however, still no joy. I have tried every thing now on these pages, signed out of my account, signed back in, changed accounts, tried different accounts, even downloading the required updates from the US apple down load web page. Nothing has worked. I have scaned my HD with MacKeeper, no evil files there, run disk verification and permissions and fixed any issues and still they will not download.

Thanks again for your advice, appreciated.

Easier, don't do that lazy update until Mac's people do better their work, why danm ordinary users like me have to waste useful time to face this kind of silly things?

That line is not a clickable link for me. How do I navigate to it in the Finder?

Thanks in advance.

Thanks Linc Davis, it solved the problem.

Nicely done. Worked a treat for me.

Sethgarden, all you need to do is select/triple-click /Library/Updates and context/right-click, then navigate the list to Services▹Open — a finder window with folder will pop up as soon as you do.

Thanks GTB. I figured that out but was too emarrased to make a public comment! The fix worked like a charm btw. Thanks to all of you.

In the end, I used the restart while holding down the Command and "R" keys, which allowed me to re install OSX on start up. It took a few hours, however, once completed, the upgrades went through with no issues or problems. I must admit I did not know that this function existed, and not afraid to say it, but will keep it in mind if the issue ever happens again.

Thanks Linc Davis and Nay, it did it for me 🙂

No joy, here with either manuever, and restarts as well.

Its happened to me for the last two updates. The first time I was able to log out/log in to the App Store and then complete the update. The second time it didnt work. Neither did deleting the library...

..but I found something that DID work: went to http://support.apple.com/downloads/ and manually downloaded the update as a .dmg file. Was able to run the update successfully from there.