Angeldcb
Level 1 (0 points)

Q: When trying to set up data for my iPad I get the error message "you have an invalid sim, enter new sim" how do I get that fixed?

I'm trying to set up my iPad for the data plan, but I get the error message that I've entered a wrong sim, and asked to enter a new one. I didn't enter a sim and not sure why its not picking up my sim on my iPad.

iPad 2, iOS 6.1.4

Posted on May 18, 2013 4:47 AM

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Angeldcb

Q: When trying to set up data for my iPad I get the error message "you have an invalid sim, enter new sim" how do I get that fixed?

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  • by GrumpyGator,

    GrumpyGator GrumpyGator May 18, 2013 6:16 PM in response to Angeldcb
    Level 5 (4,579 points)
    May 18, 2013 6:16 PM in response to Angeldcb

    Try this:


    Make sure IOS is updated to latest version

    (How to update your iOS device

    http://support.apple.com/kb/HT4623)

     

    Reboot device by pressing both the home button and sleep/wake (power) buttons at the same time for 10-15 seconds until the apple logo appears on the screen, then let go.

     

    If that doesn't work then reset the device by going to settings/general/reset/reset all settings  (or for network connection issues 'reset network settings').

    (no media or data will be deleted from the device, this will only take a minute).

     

    No/invalid sim

     

    http://support.apple.com/kb/TS4148