HT201581: Find your Mac's serial number in About This Mac or System Information

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ELAINE BALL

Q: Microsoft

I have just purchased microsoft Home & Student on line. I have a product key. i am unable to dowload as my Apple Macbook air is running in Dos Mode.

Can anyone advise what I need to do. Unfortunately I am not computer literate.

MacBook Air, Mac OS X (10.7.5)

Posted on May 18, 2013 5:52 AM

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Q: Microsoft

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  • by Kurt Lang,

    Kurt Lang Kurt Lang May 18, 2013 11:48 AM in response to ELAINE BALL
    Level 8 (37,946 points)
    Mac OS X
    May 18, 2013 11:48 AM in response to ELAINE BALL

    my Apple Macbook air is running in Dos Mode

    What do you mean by DOS mode? Is it booting directly into a copy of Windows you installed, or is it booting directly into Single User mode? The latter looks like just a bunch of text on a black background, much like an old MS-DOS computer.