TS1369: iPod not recognized in My Computer and in iTunes for Windows
Learn about iPod not recognized in My Computer and in iTunes for Windows
Q: my ipod classic has a large red x with a circle around it on the screen and won't turn on or reset.??
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May 20, 2013 9:28 AMby matt00,Hey Christopher,
You've come to the right place! The following article will provide you with more information:
http://support.apple.com/kb/TS1463
Restore iPod from Disk Mode
- Disconnect iPod from your computer.
- Manually put iPod into Disk Mode.
- Open the latest version of iTunes and connect iPod.
- Restore iPod.
Setup Service for iPod
If you cannot force your iPod into disk mode and restore it, then your iPod may need service. Click one of the links below to setup an iPod Service Request online or make a reservation at the Genius Bar before visiting your local Apple Retail Store.
Thanks,
Matt M.
