dabeav007

Level 1 (0 points)

Q: I get a red X on my ipod classic 80 gb and it says to go to the support site.. it won't reset.

help

iPod classic, Windows 7

Posted on May 18, 2013 2:06 PM

I have this question too

Q: I get a red X on my ipod classic 80 gb and it says to go to the support site.. it won't reset.

All replies

Helpful answers

by Allen A,

Allen A May 20, 2013 7:22 AM in response to dabeav007
Community Specialists

May 20, 2013 7:22 AM in response to dabeav007

Hello dabeav007,

The following article has a few things that you might try in order to get your iPod working again.

Pod Displays a Red "X" Icon
http://support.apple.com/kb/TS1463

All the best,
Allen
Reply options

Link to this post

by rkqeqfgedslm,

rkqeqfgedslm May 21, 2013 7:50 PM in response to dabeav007
Level 1 (20 points)

May 21, 2013 7:50 PM in response to dabeav007

This problem is hard drive related and will likely require replacement. It's a common problem with 1.8" mechanical hard drives.
Reply options

Link to this post