I get a red X on my ipod classic 80 gb and it says to go to the support site.. it won't reset.

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iPod classic, Windows 7

Posted on May 18, 2013 2:06 PM

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Answer 1

Community Specialist

Hello dabeav007,

The following article has a few things that you might try in order to get your iPod working again.

All the best,

Allen

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Answer 2

This problem is hard drive related and will likely require replacement. It's a common problem with 1.8" mechanical hard drives.

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