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HT5312: Rescue email address and how to reset Apple ID security questions

Learn about Rescue email address and how to reset Apple ID security questions

HT5312 how do i set up a rescue email address on an existing account?

724 Views 1 Reply Latest reply: May 18, 2013 11:29 PM by King_Penguin RSS
Abbyj329 Calculating status...
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May 18, 2013 3:07 PM

I forgot my security questions, but i don't have a rescue email address. How can i set one up???? HEEELLLPPPPPPP!!!

 

 

 




  • King_Penguin Level 10 Level 10 (92,485 points)

    You won't be able to add one until you can answer 2 of your 3 security questions, so you will need to get them reset first - see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551

     

    When you've got them reset you can then add a rescue email address as described on the page that you posted from for potential future use :

    1. Navigate to appleid.apple.com using your web browser.
    2. Click "Manage your account"
    3. When prompted, sign in using your Apple ID and password.
    4. Click Password & Security
    5. You'll be asked to answer 2 of your 3 security questions before you can make any modifications. If you are unable to remember your answers, you can choose to send an email to your rescue email to reset your security questions.
    6. After you've validated your identity by correctly answering your security questions, click Edit to the right of your rescue email address.
    7. Once you've finished editing your rescue email address, click the Save button directly below the email field.

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