4 Replies Latest reply: Jun 3, 2014 12:55 PM by mododavid
Avery1994 Level 1 Level 1 (0 points)

My computer has been crashing lately, to the point where as soon as it finished starting up, it would crash again.  The only thing that could be done was the factory reset.  It fixed my computer, but I lost files that I purchased on iTunes (the movie Pollock and two episodes of Code Monkeys).  Is there any way I can get them back, without having to buy them again? I really hope so, it'd be unfair to have to buy them again, when I have records showing that I bought them.  Please help!


iPod classic, Windows 7