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Level 1

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video doesnt play

my tv shows play audio but video doesn't play

itunes-OTHER, Windows 8

Posted on May 18, 2013 10:26 PM

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1 reply

Level 4

1,481 points

May 29, 2013 11:52 AM in response to pwrspt

Hey pwrspt,

I'd check out the following two articles, they can help you troubleshoot what might be causing the issue and resolve it:

Troubleshooting iTunes for Windows Vista or Windows 7 video playback performance issues

http://support.apple.com/kb/TS1718

iTunes: Purchasing and viewing HD videos

http://support.apple.com/kb/HT3209

Welcome to the Apple Support Communities!

Cheers,

David

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video doesnt play

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