2 Replies Latest reply: May 19, 2013 4:19 AM by LowLuster
debcyrus3 Level 1 (0 points)

I have had a numerical keyboard for 10mth or so and has always worked . Now for some reason it has lost its ability to connect to bluetooth..I have reset it by pressing the button in the back I have obviously changed the batteries and I have deleted and tried to reinstall it to my bluetooth menu(to no avail it cant find ti)



What next...

MacBook Pro, iOS 6.1.4
  • Carolyn Samit Level 10 (103,365 points)

    Open System Preferences > Bluetooth


    Select:  Show Bluetooth in menu bar



    Try deleting the associated Bluetooth preference file, then try re pairing the keyboard. Preference files can become corrupted.



    Open a Finder window. From the menu bar top of your screen click Go > Go to Folder


    Type of copy paste the following:




    Click Go then move the com.apple.Bluetooth.plist file to the Trash.


    Restart your Mac. Try pairing the keyboard.

  • LowLuster Level 6 (12,065 points)

    Are you sure the batteries you installed are good and you installed them correctly? Are you sure the keyboard is actually on? Is there any lights on the keyboard to show it is powered on? Sorry I don't have one of those keyboards so I don't know if there is any indication of it being on or off.