i am unable to get my numerical wireless keyboard to find bluetooth after 10 months of using it.. I have reset and it only worked for a day. I have deleted it from my bluetooth list and it wont even find it . New batteries what is next?

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Level 1

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i am unable to get my numerical wireless keyboard to find bluetooth after 10 months of using it.. I have reset and it only worked for a day. I have deleted it from my bluetooth list and it wont even find it . New batteries what is next?

I have had a numerical keyboard for 10mth or so and has always worked . Now for some reason it has lost its ability to connect to bluetooth..I have reset it by pressing the button in the back I have obviously changed the batteries and I have deleted and tried to reinstall it to my bluetooth menu(to no avail it cant find ti)

What next...

MacBook Pro, iOS 6.1.4

Posted on May 19, 2013 2:39 AM

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Answer 1

May 19, 2013 3:13 AM in response to debcyrus3

Open System Preferences > Bluetooth

Select: Show Bluetooth in menu bar

Try deleting the associated Bluetooth preference file, then try re pairing the keyboard. Preference files can become corrupted.

Open a Finder window. From the menu bar top of your screen click Go > Go to Folder

Type of copy paste the following:

/Libray/Preferences/com.apple.Bluetooth.plist

Click Go then move the com.apple.Bluetooth.plist file to the Trash.

Restart your Mac. Try pairing the keyboard.

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Answer 2

LowLuster

Level 6

12,105 points

May 19, 2013 4:19 AM in response to debcyrus3

Are you sure the batteries you installed are good and you installed them correctly? Are you sure the keyboard is actually on? Is there any lights on the keyboard to show it is powered on? Sorry I don't have one of those keyboards so I don't know if there is any indication of it being on or off.

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