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Q: lost all emails

I have lost all my emails on the iCloud account.  Does apple have a server backup or how can I retrieve the all the emails back? I have not done anything to delete them!

Mac OS X (10.6.8), On all my iCloud enabled devices.

Posted on May 19, 2013 3:19 AM

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Q: lost all emails

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  • by pvonk,

    pvonk pvonk May 20, 2013 6:57 AM in response to Skyfall...
    Level 6 (13,739 points)
    May 20, 2013 6:57 AM in response to Skyfall...

    You can use a computer's browser and log into icloud.com.  Then go to the email page.  If emails are gone, then they really are gone.  It still there, but they don't appear on a device or computer, you can delete the account in the mail settings and set it up again.

     

    On a device you might try...   Try a Reset [Hold the Home and Sleep/Wake buttons down together for 10 seconds or so (until the Apple logo appears) and then release. When the screen goes blank power On again in the normal way.] It is absolutely/appsolutely safe!

  • by Skyfall...,

    Skyfall... Skyfall... May 20, 2013 7:05 AM in response to pvonk
    Level 1 (0 points)
    May 20, 2013 7:05 AM in response to pvonk

    I tried what you recommended imamediately after I identified the problem! But I found nothing, which made me even more concerned about what could have casued such total wipe out!  I will probably not be using iCloud any further, I lost all me email history and I was expecting that at lest Apple has a some sort of backup system to recover them.

  • by pvonk,

    pvonk pvonk May 20, 2013 8:27 AM in response to Skyfall...
    Level 6 (13,739 points)
    May 20, 2013 8:27 AM in response to Skyfall...

    Try the backup of your computer - if you have been using a computer to sync with icloud email.  Hmm..  your sig indicates you use OSX 10.6.8, if so, then you wouldn't have a time machine backup of the lost emails, as you need 10.7.2 or higher to access icloud.  But if your sig is outdated and you do have a time machine backup that include icloud emails, that's another thing you might try.