seajay21 wrote:
no - I see the sidebar, but not the "devices" tab
NOW, do you see your iPhone icon in the sidebar?
If so That's perfect. Just select the icon of you iPhone icon in the sidebar. You should now see all your sync options in the right pane. (that's the way it's supposed to work.)
If not: you do have a problem.
(ASSUMING YOU'VE DONE THE BASICS: like authorizing the computer in iTunes (using the same Apple ID as your iPhone, and signing into your account using your Apple ID) (which I've been taking for granted since from the sounds from your post, all was well under iTunes 11)
If not: You have several options:
- use Apples iPhone support and troubleshooting assistant it's really pretty good, more reliable than user posts. Start with Apples KB "iPhone not Appearing in iTunes" (it is the top article under iTunes support > syncing)
- If that fails, Contact Apple Tech
HTH