Water damage to screen but phone is working

I got a small amount of water in my iphone, at first i thought it was ok but after about half hour the water had spread through my screen, and it started going blotchy and cloudy. The touch screen still works, speakers, charger, camera etc. Only thing is phone wont turn off? I tried the rice for a few hours but didnt do much. Does the apple warrenty cover water damage if not how do i get this repaired?

iPhone 4S

Posted on May 19, 2013 3:31 PM

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1 reply

May 19, 2013 3:38 PM in response to Bonnie Copeland

Apple's standard one year warranty is a limited manufacturer's warranty only, not insurance.


Placing an iPhone with internal moisture in a bag of rice without being powered off won't do much. Without the iPhone being powered off, more damage is occuring while the internal components remain wet.


Apple offers an out of warranty or not covered by the warranty "repair" price which pays for an exchange at a significantly reduced price off the full retail sales price and does not affect the existing contract with your carrier if the damaged iPhone was subsidized by your carrier. The exchange is for the same model, storage capacity, and color.


Out-of-Warranty Service

If you own an iPhone that is ineligible for warranty service but is eligible for Out-of-Warranty (OOW) Service, Apple will service your iPhone for the Out-of-Warranty Service fee listed below.

iPhone model Out-of-Warranty Service
iPhone 5 $229
iPhone 4S $199
iPhone 4, iPhone 3GS,
iPhone 3G, Original iPhone
$149

A $6.95 shipping fee will be added if service is arranged through Apple and requires shipping. All fees are in U.S. dollars and are subject to local tax.

When setting up out-of-warranty service, Apple will request credit card pre-authorization for the maximum service fee listed above. This amount will be deducted from your credit limit. The final service fee we charge will be determined during testing and may be less than the service fee listed above.

Certain damage is ineligible for out-of-warranty service, including catastrophic damage, such as the device separating into multiple pieces, and inoperability caused by unauthorized modifications. However, an iPhone that has failed due to contact with liquid may be eligible for out-of-warranty service.

Apple reserves the right to determine whether or not your iPhone is eligible for Out-of-Warranty service. iPhones that are repaired or replaced have a 90-day limited hardware warranty or assume the remainder of your standard warranty or AppleCare service contract coverage, whichever is longer. Please see Apple's Repair Terms And Conditions for further details.

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Water damage to screen but phone is working

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