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Trouble connecting to Hotel Wifi

I have a 2011 Macbook pro with mountain lion and I am currently at a hotel where I am unable to connect to the wifi. To access you select the wifi that you want and open a browser and a login page should show up to allow you to sign in. I never get that page on Safari, Chrome or Firefox. I know it's in the settings, because if I load windows on this computer it works fine, but I would rather use OSX. Any ideas?


Thanks

MacBook Pro, Mac OS X (10.7.3)

Posted on May 19, 2013 4:48 PM

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Posted on May 19, 2013 9:10 PM

From the menu bar, select

▹ System Preferences... ▹ Network ▹ Advanced... ▹ DNS

Under DNS Servers you should have one or more numerical addresses, such as “192.168.1.1” or “10.0.0.1”. Delete those addresses, then, in the TCP/IP tab, click Renew DHCP Lease. Close the preference pane and save the changes. Try the sign-in procedure again.

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May 19, 2013 9:10 PM in response to mdcar

From the menu bar, select

▹ System Preferences... ▹ Network ▹ Advanced... ▹ DNS

Under DNS Servers you should have one or more numerical addresses, such as “192.168.1.1” or “10.0.0.1”. Delete those addresses, then, in the TCP/IP tab, click Renew DHCP Lease. Close the preference pane and save the changes. Try the sign-in procedure again.

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May 19, 2013 6:29 PM in response to mdcar

I had this issue at a hotel recently, the problem turned out to be that the URL for the sign in page was incorrect, some inquiry at the front desk finally found the right one (although the hotel insisted that the computer would just "find it automatically")

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May 19, 2013 7:20 PM in response to Csound1

It's supposed to automatically take you to the page to sign in and it never does. I have windows 7 loaded on my partitioned hard drive and everything works as it should on that. On OSX it just times out. I am able to see and select the the network just can't go any further.

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May 19, 2013 8:04 PM in response to mdcar

I have had issues with a few "free" wifi networks that are supposed to work as you describe. In my case, it turned out that they needed you to use their DNS server so that your attempt to connect to any internet connection was first re-directed to their login page. It is possible that there is something similar going on for you. Try setting a new connection profile and removing any custom IP settings you may have, at least long enough to get connected...

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Trouble connecting to Hotel Wifi

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