Her Poodle

Q: Safari running VERY slow.

My Mid-2009 Macbook Pro's OS is Mountain Lion, by the way.

 

Ever since a week or so ago, 70% of the time, Safari takes 8-20 seconds to load a page.

 

Before this, pages were loading 2-5 seconds.

 

What's happening?

 

I have Webroot SecureAnywhere, so it's not malware.

MacBook Pro (15-inch 2.53 GHz), OS X Mountain Lion (10.8.3)

Posted on May 19, 2013 6:43 PM

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Q: Safari running VERY slow.

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  • Helpful answers

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  • by Linc Davis,

    Linc Davis Linc Davis May 19, 2013 10:51 PM in response to Her Poodle
    Level 10 (207,931 points)
    Applications
    May 19, 2013 10:51 PM in response to Her Poodle

    I have Webroot SecureAnywhere

     

    Back up all data, then uninstall that useless crapware according to the developer's instructions. Reboot and see whether there's any improvement.

  • by Her Poodle,

    Her Poodle Her Poodle May 19, 2013 11:00 PM in response to Linc Davis
    Level 1 (0 points)
    May 19, 2013 11:00 PM in response to Linc Davis

    I only installed it a few days ago, after the slowness. I figured since I had a spare keycode I mine aswell install it to make sure I don't have Malware.

  • by Her Poodle,

    Her Poodle Her Poodle May 19, 2013 11:57 PM in response to Linc Davis
    Level 1 (0 points)
    May 19, 2013 11:57 PM in response to Linc Davis

    I uninstalled it, i'll reboot it when I log off later.

  • by Her Poodle,

    Her Poodle Her Poodle May 20, 2013 5:06 PM in response to Her Poodle
    Level 1 (0 points)
    May 20, 2013 5:06 PM in response to Her Poodle

    Bump.

  • by Her Poodle,

    Her Poodle Her Poodle May 20, 2013 6:11 PM in response to Linc Davis
    Level 1 (0 points)
    May 20, 2013 6:11 PM in response to Linc Davis

    Rebooted today, and no improvement.

  • by Her Poodle,

    Her Poodle Her Poodle May 20, 2013 6:15 PM in response to Her Poodle
    Level 1 (0 points)
    May 20, 2013 6:15 PM in response to Her Poodle

    Hardware Information:

              MacBook Pro - model: MacBookPro5,4

              1 2.53 GHz Intel Core 2 Duo CPU: 2 cores

              4 GB RAM

     

    Video Information:

              NVIDIA GeForce 9400M - VRAM: 256 MB

     

    System Software:

              OS X 10.8.3 (12D78) - Uptime: 0 days 1:34

     

    Disk Information:

              ST9250315ASG disk0 : (250.06 GB)

                        disk0s1 (disk0s1) <not mounted>: 209.7 MB

                        Macintosh HD (disk0s2) /: 249.2 GB (220.3 GB free)

                        Recovery HD (disk0s3) <not mounted>: 650 MB

     

              MATSHITADVD-R   UJ-868 

     

    USB Information:

              Apple Internal Memory Card Reader

              Apple Inc. Built-in iSight

              Apple Inc. BRCM2046 Hub

                        Apple Inc. Bluetooth USB Host Controller

              Apple Inc. Apple Internal Keyboard / Trackpad

              Apple Computer, Inc. IR Receiver

     

    FireWire Information:

     

    Kernel Extensions:

              com.Greatdy.driver.SystemAudioCapture          Version: 1.0.0

     

    Problem System Launch Daemons:

     

    Problem System Launch Agents:

                     [failed] com.apple.mrt.uiagent.plist

     

    Launch Daemons:

                 [not loaded] .SM.gul.com.zeobit.MacKeeper.AntiVirus

                     [loaded] .SM.gul.org.macosforge.xquartz.privileged_startx.plist

                     [loaded] com.adobe.fpsaud.plist

                 [not loaded] com.zeobit.MacKeeper.AntiVirus

                     [loaded] org.macosforge.xquartz.privileged_startx.plist

     

    Launch Agents:

                     [loaded] .SM.gul.com.flipvideo.FlipShare.AutoRun.plist

                     [loaded] .SM.gul.org.macosforge.xquartz.startx.plist

                     [loaded] com.flipvideo.FlipShare.AutoRun.plist

                     [loaded] org.macosforge.xquartz.startx.plist

     

    User Launch Agents:

                     [failed] com.apple.CSConfigDotMacCert-pena_amy@me.com-SharedServices.Agent.plist

                     [loaded] com.google.keystone.agent.plist

                 [not loaded] com.zeobit.MacKeeper.Helper

     

    User Login Items:

              None

     

    3rd Party Preference Panes:

              Flash Player

              Java

     

    Internet Plug-ins:

              DirectorShockwave.plugin

              Flash Player.plugin

              FlashPlayer-10.6.plugin

              Google Earth Web Plug-in.plugin

              iPhotoPhotocast.plugin

              JavaAppletPlugin.plugin

              nppanda3d.plugin

              QuickTime Plugin.plugin

              ToontownBundleManager.plugin

              ToontownPluginLoader.plugin

     

    User Internet Plug-ins:

              Unity Web Player.plugin

     

    Bad Fonts:

              None

     

    Top Processes by CPU:

                   6%          WindowServer

                   1%          EtreCheck

                   1%          WebProcess

                   0%          fontd

                   0%          ps

                   0%          Finder

                   0%          imagent

     

     

    Top Processes by Memory:

              558 MB          WebProcess

              189 MB          Safari

              74 MB          mds

              66 MB          PluginProcess

              61 MB          Finder

              57 MB          WindowServer

              25 MB          SystemUIServer

              25 MB          Dock

              20 MB          mdworker

              20 MB          CalendarAgent

     

     

     

    Finally got it to paste. What's wrong yall?

  • by Her Poodle,

    Her Poodle Her Poodle May 20, 2013 6:27 PM in response to Her Poodle
    Level 1 (0 points)
    May 20, 2013 6:27 PM in response to Her Poodle

    Newer Version.

     

    Hardware Information:

              MacBook Pro - model: MacBookPro5,4

              1 2.53 GHz Intel Core 2 Duo CPU: 2 cores

              4 GB RAM

     

    Video Information:

              NVIDIA GeForce 9400M - VRAM: 256 MB

     

    System Software:

              OS X 10.8.3 (12D78) - Uptime: 0 days 1:47

     

    Disk Information:

              ST9250315ASG disk0 : (250.06 GB)

                        disk0s1 (disk0s1) <not mounted>: 209.7 MB

                        Macintosh HD (disk0s2) /: 249.2 GB (220.3 GB free)

                        Recovery HD (disk0s3) <not mounted>: 650 MB

     

              MATSHITADVD-R   UJ-868 

     

    USB Information:

              Apple Internal Memory Card Reader

              Apple Inc. Built-in iSight

              Apple Inc. BRCM2046 Hub

                        Apple Inc. Bluetooth USB Host Controller

              Apple Inc. Apple Internal Keyboard / Trackpad

              Apple Computer, Inc. IR Receiver

     

    FireWire Information:

     

    Kernel Extensions:

              com.Greatdy.driver.SystemAudioCapture          Version: 1.0.0

     

    Problem System Launch Daemons:

     

    Problem System Launch Agents:

                     [failed] com.apple.mrt.uiagent.plist

     

    Launch Daemons:

                 [not loaded] .SM.gul.com.zeobit.MacKeeper.AntiVirus

                     [loaded] .SM.gul.org.macosforge.xquartz.privileged_startx.plist

                     [loaded] com.adobe.fpsaud.plist

                 [not loaded] com.zeobit.MacKeeper.AntiVirus

                     [loaded] org.macosforge.xquartz.privileged_startx.plist

     

    Launch Agents:

                     [loaded] .SM.gul.com.flipvideo.FlipShare.AutoRun.plist

                     [loaded] .SM.gul.org.macosforge.xquartz.startx.plist

                     [loaded] com.flipvideo.FlipShare.AutoRun.plist

                     [loaded] org.macosforge.xquartz.startx.plist

     

    User Launch Agents:

                 [not loaded]          .DS_Store

                     [failed] com.apple.CSConfigDotMacCert-pena_amy@me.com-SharedServices.Agent.plist

                     [loaded] com.google.keystone.agent.plist

     

    User Login Items:

              None

     

    3rd Party Preference Panes:

              Flash Player

              Java

     

    Internet Plug-ins:

              DirectorShockwave.plugin

              Flash Player.plugin

              FlashPlayer-10.6.plugin

              Google Earth Web Plug-in.plugin

              iPhotoPhotocast.plugin

              JavaAppletPlugin.plugin

              nppanda3d.plugin

              QuickTime Plugin.plugin

              ToontownBundleManager.plugin

              ToontownPluginLoader.plugin

     

    User Internet Plug-ins:

              Unity Web Player.plugin

     

    Bad Fonts:

              None

     

    Top Processes by CPU:

                   8%          Finder

                   7%          WindowServer

                   3%          EtreCheck

                   1%          hidd

                   1%          diskimages-helper

                   0%          mds

                   0%          WebProcess

                   0%          Dock

                   0%          coreservicesd

                   0%          fontd

     

     

    Top Processes by Memory:

              504 MB          WebProcess

              188 MB          Safari

              115 MB          Finder

              66 MB          mds

              53 MB          PluginProcess

              45 MB          WindowServer

              25 MB          SystemUIServer

              25 MB          Dock

              20 MB          CalendarAgent

              20 MB          loginwindow

     

     

  • by Linc Davis,

    Linc Davis Linc Davis May 20, 2013 8:10 PM in response to Her Poodle
    Level 10 (207,931 points)
    Applications
    May 20, 2013 8:10 PM in response to Her Poodle

    Please read this whole message before doing anything.

     

    This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.

     

    Step 1

     

    The purpose of this step is to determine whether the problem is localized to your user account.

     

    Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”

     

    While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.

     

    Test while logged in as Guest. Same problem?

     

    After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.

     

    *Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.

     

    Step 2

     

    The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, or by a peripheral device.

     

    Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode and log in to the account with the problem. Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Ask for further instructions.

     

    Safe mode is much slower to boot and run than normal, and some things won’t work at all, including Wi-Fi on certain iMacs.  The next normal boot may also be somewhat slow.

     

    The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.

     

    Test while in safe mode. Same problem?

     

    After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of steps 1 and 2.

  • by SnakeDoctor420,

    SnakeDoctor420 SnakeDoctor420 Jan 10, 2014 8:56 PM in response to Her Poodle
    Level 1 (0 points)
    Jan 10, 2014 8:56 PM in response to Her Poodle

    Here's mine.  It's doing the same thing so I ran the check suggested above.  See anything weird?

     

    Hardware Information:

              MacBook Pro (13-inch, Late 2011)

              MacBook Pro - model: MacBookPro8,1

              1 2.4 GHz Intel Core i5 CPU: 2 cores

              4 GB RAM

     

    Video Information:

              Intel HD Graphics 3000 - VRAM: 384 MB

     

    System Software:

              Mac OS X 10.7.5 (11G63) - Uptime: 3 days 1:18:30

     

    Disk Information:

              ST9500325ASG disk0 : (500.11 GB)

                        disk0s1 (disk0s1) <not mounted>: 209.7 MB

                        Macintosh HD (disk0s2) /: 499.25 GB (298.26 GB free)

                        Recovery HD (disk0s3) <not mounted>: 650 MB

     

              MATSHITADVD-R   UJ-8A8 

     

    USB Information:

              Apple Inc. BRCM2070 Hub

                        Apple Inc. Bluetooth USB Host Controller

     

              Apple Inc. Apple Internal Keyboard / Trackpad

     

              Apple Inc. FaceTime HD Camera (Built-in)

     

              Apple Computer, Inc. IR Receiver

     

    FireWire Information:

     

    Thunderbolt Information:

              Apple, Inc. MacBook Pro

     

    Kernel Extensions:

              com.sophos.nke.swi          (9.0.0)

              com.eltima.ElmediaPlayer.kext          (1.58 - SDK 10.4)

              com.sophos.kext.sav          (9.0.0)

     

    Startup Items:

              Jaksta: Path: /Library/StartupItems/Jaksta

              PKard: Path: /Library/StartupItems/PKard

     

    Problem System Launch Daemons:

              [not loaded] ftp-proxy.plist 3rd-Party support link

     

    Problem System Launch Agents:

     

    Launch Daemons:

              [loaded] com.adobe.fpsaud.plist 3rd-Party support link

              [loaded] com.eltima.ElmediaPlayer.daemon.plist 3rd-Party support link

              [loaded] com.google.keystone.daemon.plist 3rd-Party support link

              [loaded] com.leapfrog.connect.shell.plist 3rd-Party support link

              [loaded] com.memeo.WDMemeod.plist 3rd-Party support link

              [loaded] com.microsoft.office.licensing.helper.plist 3rd-Party support link

              [loaded] com.oracle.java.Helper-Tool.plist 3rd-Party support link

              [loaded] com.sophos.autoupdate.plist 3rd-Party support link

              [loaded] com.sophos.configuration.plist 3rd-Party support link

              [loaded] com.sophos.intercheck.plist 3rd-Party support link

              [loaded] com.sophos.notification.plist 3rd-Party support link

              [loaded] com.sophos.scan.plist 3rd-Party support link

              [loaded] com.sophos.sxld.plist 3rd-Party support link

              [loaded] com.sophos.webd.plist 3rd-Party support link

     

    Launch Agents:

              [loaded] com.google.keystone.agent.plist 3rd-Party support link

              [loaded] com.oracle.java.Java-Updater.plist 3rd-Party support link

              [loaded] com.sophos.uiserver.plist 3rd-Party support link

              [loaded] com.thursby.pkard.tokendagent.plist 3rd-Party support link

     

    User Launch Agents:

              [loaded] com.adobe.ARM.[...].plist 3rd-Party support link

              [loaded] com.facebook.videochat.[redacted].plist 3rd-Party support link

     

    User Login Items:

              Monitor

              iTunesHelper

              Speech Startup

              PSPWareHelper

              Android File Transfer Agent

     

    Internet Plug-ins:

              JavaAppletPlugin: Version: Java 7 Update 45 3rd-Party support link

              o1dbrowserplugin: Version: 4.9.1.16010 3rd-Party support link

              Flip4Mac WMV Plugin: Version: 3.2.0.16   - SDK 10.8 3rd-Party support link

              Silverlight: Version: 5.1.10411.0 - SDK 10.6 3rd-Party support link

              FlashPlayer-10.6: Version: 11.9.900.170 - SDK 10.6 3rd-Party support link

              QuickTime Plugin: Version: 7.7.1

              Flash Player: Version: 11.9.900.170 - SDK 10.6 3rd-Party support link

              googletalkbrowserplugin: Version: 4.9.1.16010 3rd-Party support link

              SharePointBrowserPlugin: Version: 14.3.9 - SDK 10.6 3rd-Party support link

              AdobePDFViewer: Version: 8.3.1 3rd-Party support link

              npgtpo3dautoplugin: Version: 0.1.44.29 - SDK 10.5 3rd-Party support link

              DirectorShockwave: Version: 12.0.2r122 - SDK 10.6 3rd-Party support link

     

    Audio Plug-ins:

              iSightAudio: Version: 7.7.1 - SDK 10.7

     

    3rd Party Preference Panes:

              Flash Player  3rd-Party support link

              Flip4Mac WMV  3rd-Party support link

              Java  3rd-Party support link

     

    Bad Fonts:

              None

     

    Old Applications:

              None

     

    Time Machine:

              Time Machine not configured!

     

    Top Processes by CPU:

                   3%          WindowServer

                   2%          SpeechRecognitionServer

                   2%          EtreCheck

                   2%          coreaudiod

                   0%          InterCheck

     

    Top Processes by Memory:

              152 MB          SpeechRecognitionServer

              147 MB          SophosScanD

              143 MB          InterCheck

              123 MB          Finder

              94 MB          SophosAntiVirus

     

    Virtual Memory Information:

              947 MB          Free RAM

              1.55 GB          Active RAM

              540 MB          Inactive RAM

              1022 MB          Wired RAM

              639 MB          Page-ins

              86 MB          Page-outs

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