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All replies
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Helpful answers
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May 19, 2013 10:51 PM in response to Her Poodleby Linc Davis,I have Webroot SecureAnywhere
Back up all data, then uninstall that useless crapware according to the developer's instructions. Reboot and see whether there's any improvement.
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May 19, 2013 11:00 PM in response to Linc Davisby Her Poodle,I only installed it a few days ago, after the slowness. I figured since I had a spare keycode I mine aswell install it to make sure I don't have Malware.
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May 19, 2013 11:57 PM in response to Linc Davisby Her Poodle,I uninstalled it, i'll reboot it when I log off later.
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May 20, 2013 6:15 PM in response to Her Poodleby Her Poodle,Hardware Information:
MacBook Pro - model: MacBookPro5,4
1 2.53 GHz Intel Core 2 Duo CPU: 2 cores
4 GB RAM
Video Information:
NVIDIA GeForce 9400M - VRAM: 256 MB
System Software:
OS X 10.8.3 (12D78) - Uptime: 0 days 1:34
Disk Information:
ST9250315ASG disk0 : (250.06 GB)
disk0s1 (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) /: 249.2 GB (220.3 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
MATSHITADVD-R UJ-868
USB Information:
Apple Internal Memory Card Reader
Apple Inc. Built-in iSight
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
FireWire Information:
Kernel Extensions:
com.Greatdy.driver.SystemAudioCapture Version: 1.0.0
Problem System Launch Daemons:
Problem System Launch Agents:
[failed] com.apple.mrt.uiagent.plist
Launch Daemons:
[not loaded] .SM.gul.com.zeobit.MacKeeper.AntiVirus
[loaded] .SM.gul.org.macosforge.xquartz.privileged_startx.plist
[loaded] com.adobe.fpsaud.plist
[not loaded] com.zeobit.MacKeeper.AntiVirus
[loaded] org.macosforge.xquartz.privileged_startx.plist
Launch Agents:
[loaded] .SM.gul.com.flipvideo.FlipShare.AutoRun.plist
[loaded] .SM.gul.org.macosforge.xquartz.startx.plist
[loaded] com.flipvideo.FlipShare.AutoRun.plist
[loaded] org.macosforge.xquartz.startx.plist
User Launch Agents:
[failed] com.apple.CSConfigDotMacCert-pena_amy@me.com-SharedServices.Agent.plist
[loaded] com.google.keystone.agent.plist
[not loaded] com.zeobit.MacKeeper.Helper
User Login Items:
None
3rd Party Preference Panes:
Flash Player
Java
Internet Plug-ins:
DirectorShockwave.plugin
Flash Player.plugin
FlashPlayer-10.6.plugin
Google Earth Web Plug-in.plugin
iPhotoPhotocast.plugin
JavaAppletPlugin.plugin
nppanda3d.plugin
QuickTime Plugin.plugin
ToontownBundleManager.plugin
ToontownPluginLoader.plugin
User Internet Plug-ins:
Unity Web Player.plugin
Bad Fonts:
None
Top Processes by CPU:
6% WindowServer
1% EtreCheck
1% WebProcess
0% fontd
0% ps
0% Finder
0% imagent
Top Processes by Memory:
558 MB WebProcess
189 MB Safari
74 MB mds
66 MB PluginProcess
61 MB Finder
57 MB WindowServer
25 MB SystemUIServer
25 MB Dock
20 MB mdworker
20 MB CalendarAgent
Finally got it to paste. What's wrong yall?
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May 20, 2013 6:27 PM in response to Her Poodleby Her Poodle,Newer Version.
Hardware Information:
MacBook Pro - model: MacBookPro5,4
1 2.53 GHz Intel Core 2 Duo CPU: 2 cores
4 GB RAM
Video Information:
NVIDIA GeForce 9400M - VRAM: 256 MB
System Software:
OS X 10.8.3 (12D78) - Uptime: 0 days 1:47
Disk Information:
ST9250315ASG disk0 : (250.06 GB)
disk0s1 (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) /: 249.2 GB (220.3 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
MATSHITADVD-R UJ-868
USB Information:
Apple Internal Memory Card Reader
Apple Inc. Built-in iSight
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
FireWire Information:
Kernel Extensions:
com.Greatdy.driver.SystemAudioCapture Version: 1.0.0
Problem System Launch Daemons:
Problem System Launch Agents:
[failed] com.apple.mrt.uiagent.plist
Launch Daemons:
[not loaded] .SM.gul.com.zeobit.MacKeeper.AntiVirus
[loaded] .SM.gul.org.macosforge.xquartz.privileged_startx.plist
[loaded] com.adobe.fpsaud.plist
[not loaded] com.zeobit.MacKeeper.AntiVirus
[loaded] org.macosforge.xquartz.privileged_startx.plist
Launch Agents:
[loaded] .SM.gul.com.flipvideo.FlipShare.AutoRun.plist
[loaded] .SM.gul.org.macosforge.xquartz.startx.plist
[loaded] com.flipvideo.FlipShare.AutoRun.plist
[loaded] org.macosforge.xquartz.startx.plist
User Launch Agents:
[not loaded] .DS_Store
[failed] com.apple.CSConfigDotMacCert-pena_amy@me.com-SharedServices.Agent.plist
[loaded] com.google.keystone.agent.plist
User Login Items:
None
3rd Party Preference Panes:
Flash Player
Java
Internet Plug-ins:
DirectorShockwave.plugin
Flash Player.plugin
FlashPlayer-10.6.plugin
Google Earth Web Plug-in.plugin
iPhotoPhotocast.plugin
JavaAppletPlugin.plugin
nppanda3d.plugin
QuickTime Plugin.plugin
ToontownBundleManager.plugin
ToontownPluginLoader.plugin
User Internet Plug-ins:
Unity Web Player.plugin
Bad Fonts:
None
Top Processes by CPU:
8% Finder
7% WindowServer
3% EtreCheck
1% hidd
1% diskimages-helper
0% mds
0% WebProcess
0% Dock
0% coreservicesd
0% fontd
Top Processes by Memory:
504 MB WebProcess
188 MB Safari
115 MB Finder
66 MB mds
53 MB PluginProcess
45 MB WindowServer
25 MB SystemUIServer
25 MB Dock
20 MB CalendarAgent
20 MB loginwindow
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May 20, 2013 8:10 PM in response to Her Poodleby Linc Davis,Please read this whole message before doing anything.
This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
Step 1
The purpose of this step is to determine whether the problem is localized to your user account.
Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
Step 2
The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, or by a peripheral device.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode and log in to the account with the problem. Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including Wi-Fi on certain iMacs. The next normal boot may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of steps 1 and 2.
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Jan 10, 2014 8:56 PM in response to Her Poodleby SnakeDoctor420,Here's mine. It's doing the same thing so I ran the check suggested above. See anything weird?
Hardware Information:
MacBook Pro (13-inch, Late 2011)
MacBook Pro - model: MacBookPro8,1
1 2.4 GHz Intel Core i5 CPU: 2 cores
4 GB RAM
Video Information:
Intel HD Graphics 3000 - VRAM: 384 MB
System Software:
Mac OS X 10.7.5 (11G63) - Uptime: 3 days 1:18:30
Disk Information:
ST9500325ASG disk0 : (500.11 GB)
disk0s1 (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) /: 499.25 GB (298.26 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
MATSHITADVD-R UJ-8A8
USB Information:
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. FaceTime HD Camera (Built-in)
Apple Computer, Inc. IR Receiver
FireWire Information:
Thunderbolt Information:
Apple, Inc. MacBook Pro
Kernel Extensions:
com.sophos.nke.swi (9.0.0)
com.eltima.ElmediaPlayer.kext (1.58 - SDK 10.4)
com.sophos.kext.sav (9.0.0)
Startup Items:
Jaksta: Path: /Library/StartupItems/Jaksta
PKard: Path: /Library/StartupItems/PKard
Problem System Launch Daemons:
[not loaded] ftp-proxy.plist 3rd-Party support link
Problem System Launch Agents:
Launch Daemons:
[loaded] com.adobe.fpsaud.plist 3rd-Party support link
[loaded] com.eltima.ElmediaPlayer.daemon.plist 3rd-Party support link
[loaded] com.google.keystone.daemon.plist 3rd-Party support link
[loaded] com.leapfrog.connect.shell.plist 3rd-Party support link
[loaded] com.memeo.WDMemeod.plist 3rd-Party support link
[loaded] com.microsoft.office.licensing.helper.plist 3rd-Party support link
[loaded] com.oracle.java.Helper-Tool.plist 3rd-Party support link
[loaded] com.sophos.autoupdate.plist 3rd-Party support link
[loaded] com.sophos.configuration.plist 3rd-Party support link
[loaded] com.sophos.intercheck.plist 3rd-Party support link
[loaded] com.sophos.notification.plist 3rd-Party support link
[loaded] com.sophos.scan.plist 3rd-Party support link
[loaded] com.sophos.sxld.plist 3rd-Party support link
[loaded] com.sophos.webd.plist 3rd-Party support link
Launch Agents:
[loaded] com.google.keystone.agent.plist 3rd-Party support link
[loaded] com.oracle.java.Java-Updater.plist 3rd-Party support link
[loaded] com.sophos.uiserver.plist 3rd-Party support link
[loaded] com.thursby.pkard.tokendagent.plist 3rd-Party support link
User Launch Agents:
[loaded] com.adobe.ARM.[...].plist 3rd-Party support link
[loaded] com.facebook.videochat.[redacted].plist 3rd-Party support link
User Login Items:
Monitor
iTunesHelper
Speech Startup
PSPWareHelper
Android File Transfer Agent
Internet Plug-ins:
JavaAppletPlugin: Version: Java 7 Update 45 3rd-Party support link
o1dbrowserplugin: Version: 4.9.1.16010 3rd-Party support link
Flip4Mac WMV Plugin: Version: 3.2.0.16 - SDK 10.8 3rd-Party support link
Silverlight: Version: 5.1.10411.0 - SDK 10.6 3rd-Party support link
FlashPlayer-10.6: Version: 11.9.900.170 - SDK 10.6 3rd-Party support link
QuickTime Plugin: Version: 7.7.1
Flash Player: Version: 11.9.900.170 - SDK 10.6 3rd-Party support link
googletalkbrowserplugin: Version: 4.9.1.16010 3rd-Party support link
SharePointBrowserPlugin: Version: 14.3.9 - SDK 10.6 3rd-Party support link
AdobePDFViewer: Version: 8.3.1 3rd-Party support link
npgtpo3dautoplugin: Version: 0.1.44.29 - SDK 10.5 3rd-Party support link
DirectorShockwave: Version: 12.0.2r122 - SDK 10.6 3rd-Party support link
Audio Plug-ins:
iSightAudio: Version: 7.7.1 - SDK 10.7
3rd Party Preference Panes:
Flash Player 3rd-Party support link
Flip4Mac WMV 3rd-Party support link
Bad Fonts:
None
Old Applications:
None
Time Machine:
Time Machine not configured!
Top Processes by CPU:
3% WindowServer
2% SpeechRecognitionServer
2% EtreCheck
2% coreaudiod
0% InterCheck
Top Processes by Memory:
152 MB SpeechRecognitionServer
147 MB SophosScanD
143 MB InterCheck
123 MB Finder
94 MB SophosAntiVirus
Virtual Memory Information:
947 MB Free RAM
1.55 GB Active RAM
540 MB Inactive RAM
1022 MB Wired RAM
639 MB Page-ins
86 MB Page-outs