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My computer specifically cant restore iDevices

I have tried restoring/updating multiple devices on my computer (itouch 4g, iPhone 4s/5 iPad mini) but none work and constantly get the error message with a differnet number almost everytime. I know this problem is specific to my computer, because when I try to update or restore on another computer, it works perfectly. Now I could just restore/update on a different computer each time, but I have specific backups that I need to put back onto my devices, any advice or tips are greatly appreciated and welcomed.

Things I have tried:

-Restarting my computer

-Adding the 74.something.random numbers.gs.apple to the terminal

-using the command click on itunes to click a specific version to update to

-using a different usb cable

-using a differnet usb port

-not restoring from a backup


Also none of the devices are jailbroken/ have been jailbroken

I am also using the latest version of itunes and computer software

MacBook Pro

Posted on May 19, 2013 11:40 PM

Reply
1 reply

May 22, 2013 7:53 AM in response to Ttmbot

Hi ttmbot!


I have a couple of articles for you that will help you troubleshoot this issue with updating your iOS devices on your computer. The first is about troubleshooting your USB connections, and can be found here:


iOS: Troubleshooting USB connection

http://support.apple.com/kb/TS1286


The next step you may want to try would be reinstalling iTunes through the instructions found in the following article:


Troubleshooting iTunes installation on Mac OS X

http://support.apple.com/kb/HT2311


If you are still seeing issues after attempting these steps, you may find some information about the specific alerts you are seeing by referencing this article:


iTunes: Specific update-and-restore error messages and advanced troubleshooting

http://support.apple.com/kb/TS3694


Thanks for using the Apple Support Communities!


Cheers,

Braden

My computer specifically cant restore iDevices

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