mpg320

Q: Is there any way to recover data that was not backed up from my iPhone 5?

Today I completed a software update for my iPhone 5 without backing it up because I did not receive a warning that all my data would be erased and so, did not realize it would be an issue. Upon completing the update, I realized my mistake but figured it was too late to revert the damage and continued with the restoration of my phone to its factory settings.

After completing the update, I realized just how much data was lost (including important notes with financial information and images and videos of recent trips around Europe). Now I am desperate to try to recover the data deleted in the update. Is there any chance at all that I can recover something? The notes and videos are most important to me. I am also missing many Messages but that is less important to me.

 

Can anyone please help?

 

Any response is greatly appreciated!

iPhone 5

Posted on May 19, 2013 11:33 PM

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Q: Is there any way to recover data that was not backed up from my iPhone 5?

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  • Helpful answers

  • by Allan Sampson,

    Allan Sampson Allan Sampson May 20, 2013 4:36 AM in response to mpg320
    Level 10 (123,464 points)
    May 20, 2013 4:36 AM in response to mpg320

    All data on the iPhone is not erased with an iOS update - not unless something goes wrong with the update. You should always update your iPhone's backup in the event something goes wrong - no different from you should update your computer's backup before installing an OS update on your computer.

     

    You mentioned continuing with the restoration of your iPhone to its factory settings. This is separare and different from installing an iOS update. They are not one and the same. Did something go wrong with the update and you were prompted that your iPhone needed to be restored with iTunes? Did you try to install the iOS update direct on your iPhone or was this done with iTunes on your computer?

     

    Are you updating your iPhone's backup with iTunes on your computer which is updated as the first step during the iTunes sync process, or updating your iPhone's backup over the air with an Apple iCloud account?

  • by TJBUSMC1973,

    TJBUSMC1973 TJBUSMC1973 Feb 9, 2015 5:18 AM in response to mpg320
    Level 5 (7,631 points)
    Feb 9, 2015 5:18 AM in response to mpg320

    mpg320 wrote:

     

    Today I completed a software update for my iPhone 5 without backing it up because I did not receive a warning that all my data would be erased and so, did not realize it would be an issue. Upon completing the update, I realized my mistake but figured it was too late to revert the damage and continued with the restoration of my phone to its factory settings.

    After completing the update, I realized just how much data was lost (including important notes with financial information and images and videos of recent trips around Europe). Now I am desperate to try to recover the data deleted in the update. Is there any chance at all that I can recover something? The notes and videos are most important to me. I am also missing many Messages but that is less important to me.

     

    Can anyone please help?

     

    Any response is greatly appreciated!

     

    Here's the official article from Apple on how to update your iOS.

     

    Update the iOS software on your iPhone, iPad, and iPod touch - Apple Support

     

     

    Before you update

    Back up your device to iCloud or iTunes.

     

    That's virtually the very first thing it says to do.

     

    There's no excuse to not have your data backed up prior to updating.  Tell me, what would you have done if, instead of this being an issue where you updated your iOS and had an error, if instead you had dropped your iPhone and it was damaged beyond repair, or if it was stolen or lost, etcetera.

     

    Perhaps you'd been backing up to iCloud and didn't realize it?  Maybe the missing Notes data is linked to a Mail account?  You might be able to reconstruct the data, but it's going to be an uphill battle.

     

    Best of luck.  Make sure to backup more frequently in the future.  There are two types of people in the world; those who have lost data, and those that will lose data.  The only difference is how prepared you are for that event.

  • by scuffmcgruff07,

    scuffmcgruff07 scuffmcgruff07 Sep 9, 2016 4:38 PM in response to TJBUSMC1973
    Level 1 (4 points)
    Sep 9, 2016 4:38 PM in response to TJBUSMC1973

    Not helpfull. When someone says "I didn't back up my iPhone" maybe you shouldn't reply with "That's virtually the very first thing it says to do".