1 Reply Latest reply: May 22, 2013 9:17 AM by griff w
Poppee1 Level 1 Level 1 (0 points)

I preordered music to download. it has cleared my bank, but is not available to download. it shows no record when i log in to my account on itunes.

Windows 8
  • griff w Level 4 Level 4 (3,455 points)

    Hi there Poppee1,


    You may want take a look at the article below for some more information on iTunes Pre-Orders.


    iTunes Store: About Pre-orders



    Downloading a pre-ordered item

    When a pre-order item becomes available, you will receive an email letting you know your pre-order is available for download.

    If you've enabled iTunes to automatically download prepurchased content, then your pre-order content may already be downloaded to your library. If not, simply click the download link provided within your email notification, and your pre-order content will begin to download. Alternatively you can use the "Check for Available Downloads" feature in iTunes on your computer by choosing Store > Check for Available Downloadsto begin downloading your pre-order.


    Hope that helps,

    Griff W.